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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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plaudits for good customer sevice

As a geriatric technophobe with a quite complicated problem regarding my account and log on issues, I feel I must congratulate "O2" on their customer service. My problems were dealt with and solved by Shahid who took an immense amount of time with an...

Anonymous by Not applicable
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Resolved! 88688 scam from sonxxie

I SENT A MESSAGE TO 88688 THINKING IT WAS FREE,WITHIN SECONDS £6 WAS TAKEN FROM MY PHONE BEFORE I MANAGED TO STOP IT.WHAT A SCAM!

Anonymous by Not applicable
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Spam emails O2 not able to filter or block.

Recently I started to get spam emails from a variety of sources but they all point me to the same address http://y.ahoo.it referenced in the body of the email.As the from: and subject: differ each time it is impossible to use the O2 webmail filter to...

Anonymous by Not applicable
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Disappointed with upgrade offers

Just coming to an end of my 24 month contract and looked at upgrading my phone, I thought I would do it through my O2 and get the best deal to stay with O2 sort of a loyalty bonus if you call it that. Well I'm disappointed to say the least Carphone w...

Anonymous by Not applicable
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Resolved! usb port

could anybody tell me what the usb port on the wireless box 5 is really used for ? please

PHILPLUM by Level 1: Joiner
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Resolved! Phone upgrade

My partner has terminal cancer and wants to change his phone how would I cancel his contract when he dies or would I have to wait for it to end hope this doesn't sound stupid

Anonymous by Not applicable
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Resolved! Loss of O2 mobile reception in Brighton

I have been unable to connect to O2 mobile phone where I live in Brighton for about a week. I need the connection for my work. Two days ago I went to the O2 shop who said they only knew about the disruption when O2 customers came in to complain. O2 e...

Anonymous by Not applicable
  • 3801 Views
  • 16 replies
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Resolved! Housing a fibre modem and router ...

I'd love to wall mount both the fibre modem and an Apple TC (wireless router) close to my Master BT socket - ideally in a smart enclosure: glass front to see pretty lights, vented, nice shade of beige to keep wifey happy with no wires hanging out. An...

Anonymous by Not applicable
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  • 3 replies
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