General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Cinema Tickets

Hello everyone and how's everyone doing this evening ?..well just a quick thought I think O2 should do a offer like other networks do for example buy 1 cinema ticket get 1 free like EE does ...what do u guys think of this idea

Resolved! O2 4g bandwidth

Hi everyone, hope someone can help. I have sky go on my samsung tab2 10.1 and using o2 4g, however i get a really poor picture when watching any channel. I did a speed test on my tablet and found I had a download speed of 23 mbps which is almost 4 ti...

Resolved! O2 Falling Behind Competitors?

I have been with O2 on a pay monthly contract for the last 8/9 years ever since they released the old Genie sim cards. However, since the introduction of Smartphones are O2 falling behind there competitors in terms of the package offered? I am curren...

Resolved! MMS from O2UK with a download button and short expiry date.

Hi, I just got a MMS, supposedly from O2UK which had no subject. It just has a download button, a size of 182K and says it expires 21:38 31 Jan. This seems a but dodgy to me, trying to get me to download something before a very short time limit expir...

o2 suprises - WELL THEY CERTAINLY DO THAT!

o2 hmmm, I have been with them for years, I have 2 phones and have NEVER missed a payment or been late. I asked for an additional phone today and they putme through a credit check and because they messed up they failed me but they took the money from...

Earth Hour: Will you be taking part?

Hi guys, Ever heard of ‘Earth Hour’? If not, you have now It’s an event organised by the WWF in order to highlight how we all need to band together to make sure our planet remains clean from pollution and wildlife decreases. This year, 7000 cities in...

Resolved! O2 complaints

O2 complaints have been sent 3 times and I have yet to receive a conformation email I know my mail has been received as i had a delivery receipt i am waiting for a reply from my compliant.... Are o2 regulated by the FSA? I am sure there is some oblig...

4G active in Manchester

After changing into a 4G tariff last night, I went into Manchester city centre today, et voila... my phone found 4G signal and it works! So it seems 4G is afoot in Manchester. Speedtest was about 10Mbps down, 15Mbps up.It seems to be only active in M...

My Opinion On This Forum

Hi all, I've been on this forum for a few months. I joined this community originally just to get advice about an issue that I had with my iPhone. I never had any intention of staying on here. I was one of those 'one off' people who disappear once the...

Resolved! ridiculas vat

hi i just thought id make a comment about how high the tax is on the phone bills its ridiculas the tariffs cost enough as it is ...... i m being charged over a fiver extra a month vat surely when i first took out tariff shoulda been a fixed rate unti...