General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Which smart phone?

Hi everyone, I'm new here! I currently have an iphone 5s and am due an upgrade in October. Assuming O2 will have the phone availabe which handset current or to be released would you recommend and why? If it's worth my while waiting later than October...

Cost of data used abroad

I can't understand why we always have to be ripped off when using our mobiles outside the UK or the EU. I used 10767KB in the UAE on route to our holiday in South Africa and it cost me £40. I bought a data bundle which was linked to a South African S...

new order

Upgraded on Monday. Was told delivery today. Text yesterday to say dispatched. Text to say today order cancelled.phoned told order delayed by delivery agent. Nothing o2 can do to help. Poor poor service. Do I cancel and go elsewhere. Thoughts please

Resolved! Three UK's owner is reportedly plotting a £9 billion bid for O2

"Telefonica-owned O2 has quietly become the subject of interest from Three UK owner Hutchison Whampoa. According to The Sunday Times, the UK mobile market could quite soon shrink from four major operators to just three, after talks between the two co...

Resolved! Changing my name on my account - is it so very difficult, 02????

Has anyone else had this frustration? I am about to upgrade (or not - might be now in the 'far too difficult' box) to change my surname on my account. I have phoned, been promised an email (no result), tried the online chat (silence) and have scoured...

Resolved! Just to say thank you

Just to say a big thank you to Jackie in the upgrades dpt really got me sorted after a bit of a nightmare weekend with my new tarriff great service and a great attitudeThanks again

Retro mobile phone reviews

Just wondered people's opinions on having a thread where you review phones from yesteryear like the Nokia 5110, motorola v200 or Siemens A55 etc

Resolved! reply to private msg

@Toby ... I am trying to answer your last post but it will not let me send you a pm. I have tyred replying to it, sending you a new pm with different subjects and txt but I keep getting the same error.

Resolved! 4G arriving?

Good evening everyone. Just done a random status check to see if anything exciting happening and low and behold this message was there, I live in Newmarket. "We'll be carrying out some maintenance on our phone masts in this area on the 26 March.Our N...

Apple Watch

According the BBC News and probably Reuters.... http://www.bbc.co.uk/news/technology-31794823 The Apple Watch will range from £260 to over £10,000 depending on the materials used for the construction. I for one, as some people might know like to or w...