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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33013 Views
  • 45 replies
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Speed to Refresh: Take a look!

Hi guys, The O2 Refresh scheme has been available for a while. Quite a few community members are on the programme and more than 9/10 customers in Store and Online choose O2 Refresh. But now you can also Speed to Refresh, giving you the chance to get ...

Toby by Former Staff
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Resolved! Charges and contracts

I talked to an adviser when I took a contract, with a 12yr old daughter in Jersey I was assured that as an 01 number the charges were UK standard.Now this lot put Jersey as international and with being unemployed I can no longer call her. Massive bre...

Anonymous by Not applicable
  • 1994 Views
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Resolved! O2 selling phones to my sister

Hello!So I've just finished texting a very angry younger sibling saying she's sick of receiving phone calls from O2 sales department asking for me, realising it's not me, then wanting to talk about selling my sister some phones. So she's all "stop **...

Anonymous by Not applicable
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Phones you'd like to see tested and reviewed

Hi guys It's a *very* long list, brace yourselves. Pick your favourite 5, please SAMSUNG N7000 (NOTE) DARK BLUE T&B NOKIA LUMIA 800 BLUE TRANS&BATTERY HTC RHYME (BLISS) PURPLE TRAN & BATTERY BLACKBERRY 9900 BOLD BLACK TRAN & BATT HTC DESIRE X BLACK T...

Anonymous by Not applicable
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Resolved! finding my previous.....

Hi my name is DanielI've recently lost my phone and with it my sim card. I now have a new phone and a new monthly contract phone. Not all of my contact numbers have returned.What I'm looking for is a statement that shows me all of my previous calls a...

Anonymous by Not applicable
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Resolved! Unlock code for Nokia 5800

I would like to unlock one of my older phones, Nokia 5800. I have. Found another use for it but I need to unlock it from O2. Can anyone give me the code to unlock the phone to utilise any SIM card?

Anonymous by Not applicable
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  • 2 replies
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Rugby 6 Nations with our Matchday app - *Feedback required*

Love Rugby? Haven't got tickets or want to be closer than ever before to the big game? Well, we have a solution just for you Now, you can get closer to all the action of the RBS Rugby 6 Nations with the Matchday app from O2. What does the App do? It ...

MatchDay
Abs by O2 Social Media Team
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Resolved! Will a phone locked to ROI O2 work with a UK O2 sim?

I bought a Nokia Lumia 620 from ebay. It said it was locked to o2. It will not accept my giff gaff sim, normally there is no problem with gigg gaff on o2, giff gaff and O2 are both owned by Telefonica. I think the phone orginally was bought in Irelan...

Anonymous by Not applicable
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Resolved! downloading photos

HiCould someone help me please...I am trying to download my photos from my sumsung galaxy mega gt1985 to my laptop I have tried putting lead from phone then other end into port on laptop but am not sure what to do next!!!

Anonymous by Not applicable
  • 1656 Views
  • 8 replies
  • 0 kudos