General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Upgrade and tariff transfer problems.

Hey guys,I've recently upgraded my contract and I paid a £50 upfront charge in order to save 30% on my monthly bills..problem is i can't get the code to work and I'm struggling to get any help from customer services to rectify the problem...so I thou...

Galaxy S5 is coming (unpacking event)

http://www.samsung.com/uk/unpacked/Monday, 24th February 2014, 7pm GMT

Resolved! O2 Sony Xperia Z1 bluetooth headphones promotion

Does anyone know how long it is taking for the Sony bluetooth headphones and Sony music unlimited passcodes for the Z1 promotion to be delivered after they have registered? Mine are taking ages to come

Resolved! O2 migration to SKY - billing disaster!

Went from being reasonably contented with O2 to being seriously hacked off!Transferred from O2 to Sky for Broadband.Olympus Team at Sky couldn't merge the accounts, so new account at Sky with all the hastle that involved.Recieved "terminal bill" from...

i'm disappointed with o2’s 2g signal of late...

hi all,i'm disappointed with o2’s 2g signal of late...i have recently been to the following places and found them to have no usable signal what-so-ever...1) Chevin Hotel & Spa, Otley, LS21 3NU2) Crathorne Hall, North Yorkshire, TS15 0AR3) Sporting Lo...

Windows Update Problems

Hi all,I just thought I would share this with you all as it helped me and I hope it will help even one of you to save you numerous Google searches.My sister had a problem with her laptop whereby it wasn't downloading the updates - it would be stuck o...

Resolved! pay a you go balance transfer

Hi everyone. I am new to the forum. I am just wondering if i am able to transfer a balance from one payg sim to another payg sim. I have £6.70 on my old sim abduction don't want to lose it Thank you. Oh and hello everyone

Resolved! How do you get somebody from 02 to contact you when they promise to but never do?

We have had our coverage reduced to point where we cannot hold any calls. We were first told this was a fault, have spoken online twice about this - first time no follow up - second time we have been told we have had a written reply (not true and ref...

Beginners Guide: Just Got A New Phone?

All phones are different but here are a few basic steps for the novices:When you buy a phone make sure (if it is new from a shop) that it is sealed. Check the contents of the box right away. Most phone boxes or instructions state what you should get ...

EE New Call Centre

EE has revealed Londonderry/Derry in Northern Ireland as the location for its new customer service centre as its UK recruitment drive gathers pace.The new site will be managed by Convergys and will open in late spring. In February the operator disclo...

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