General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service is a misnomer

Can someone please explain how this is ok for O2 to do to a customer of multiple years with 3 contracts and a perfect credit history:1. I upgrade a phone with the assoicated new contract2. O2 sends me the wrong phone3. I spend over an hour online and...

Colchester Area Postcoed CO4-CO6 down for fourth day in a row

Service has been down for 4 days now, please prvide a meaningful eta when the service will be back up and running. I am also looking for some sort of pro-rata discount off liner rental for the 4 days and a gesture of goodwill as I have had to use oth...

Resolved! delivery address

how to change delivery address

just found my next phone this is Lush!!!

this is the one one as soon as this is released im their http://www.mobilechoiceuk.com/News/30446/samsung-galaxy-alpha-announced-with-iphone-rivalling-specs-and-premium-metal-design.aspx#.U-4eIuNdWuI

Resolved! Problem with mobiles.co.uk

I took out a 24 month contract with Mobiles.co.uk in January 2014, Im now on my 3rd Lumia 1020, the previous 2 both had the same problem, the camera failing and getting extremely hot, the one I'm using at the moment has started getting really hot so ...

The way of O2 (Telefonica) is going

Hi All I am here to say a few things about O2. A few weeks ago I had a thought about what O2 is going though, and this why. As everyone knows they have sold their broadband and home services to Sky, they have also outsourced all there calls from cust...

If I upgrade from pay and go can I use a recorded WAV or MP4 as my voicemail message?

I use my mobile for my business and I have a WAV file I would like to use as my voicemail message. I am currently on pay and go and cannot upload a voicemail message. If I upgrade from pay and go can I then upload my WAV file or is that just not an o...

A bit of a raw deal

I have just switched over from O2 Pay&Go to a 12 month contract. I now pay £19 per month, (I have international favourites Bolt On), and 100 minutes of any network calls along with unlimited texts. Although I now get 3,000 minutes of free calls to 3 ...

Changing tarriff

Hi all I've been with 02 for years now and always enjoyed the service. However why are tarriffs so restrictive. I have an iphone 5 and 1GB of data. I usually go over it with a few days remaining. My phone bill is usually 51 quid a month. My friend on...

Resolved! Nokia Cyan firmware with Windows 8.1

As Nokia Cyan firmware with Windows 8.1 has now been released, any word when O2 (carrier) are set to release the firmware and o/s update in the UK