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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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3G Coverage Is Terrible At Best

Does anyone else have the same issues as me with 3G coverage ?There are so many places that I have visited with colleagues, family or friends (who use different networks) and they have no problem receiving 3G but I have no 3G available.I have an iPho...

Anonymous by Not applicable
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Resolved! O2 roaming text

I believe I have been charged £1.66 to access the O2 roaming text sent whilst abroad recently. It's the only time I accessed my phone as I kept it on flight mode the whole time I was away as I had charges against my account once before. (On that occa...

Anonymous by Not applicable
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  • 14 replies
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Community Redesign

Hi guys, over the past few months we've been working on new designs for the community - it's not just cosmetic, as you can see we're looking at some new features too. We'd love to hear what you think about these 3 potential designs, and we'd also app...

community-v1-desktop-feedback.jpg
Anonymous by Not applicable
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Resolved! Forum layout change?

Hi all...Just wondering if we suddenly have a new layout to Forum design? When I was here this morning all was normal...log off and come back this afternoon to find this new layout?... I am on my laptop NOT mobile.The box on the right hand side has n...

Cleoriff by Level 94: Supreme
  • 10000 Views
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Resolved! o2 priority ticket prices!

Hi i was just wondering if the o2 priority tickets are the same price as general admission? Do you pay a premium for getting the tickets first? Thanks!

Anonymous by Not applicable
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Resolved! Dual Sim Call redirect

Hi All, As a sufferer of terrible O2 reception, and I still have way over a year left in my contract, I've thought of a method that may reduce my problems, but wanted to get some techie advice on it. If I get a dual sim phone, and I put my O2 sim ins...

Anonymous by Not applicable
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Resolved! pay and go voucher top ups

Were do i find my last vouchoucher top up details to veiw as i think O2 have my bolt on anniversary date about a week and half wrong thank you for any help

Anonymous by Not applicable
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  • 2 replies
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Resolved! 4G in Manchester City Centre

I noticed that the 4g has launched in Manchester yet the max speed I'm getting it's around 10mbs people on EE are getting speeds if up to 32mbs is this peed going to increase as it rolls out officially ?

Anonymous by Not applicable
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O2 Customer Service is a misnomer

Can someone please explain how this is ok for O2 to do to a customer of multiple years with 3 contracts and a perfect credit history:1. I upgrade a phone with the assoicated new contract2. O2 sends me the wrong phone3. I spend over an hour online and...

Anonymous by Not applicable
  • 3328 Views
  • 28 replies
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