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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! code 88288

i have been charged about £15 for using code 88288 and i haven't a clue what this is.

Anonymous by Not applicable
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Shared Data - what a con!! RUBBISH

Hello Guys I have been with O2 for yonks, full platinum, whole family on it, etc etc - I personally have two lines. Tonight I've come accross something that just feels like a great big con. Firstly I'm irritated by many things on o2 currently, platin...

Anonymous by Not applicable
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Credit gone instantly

Guys i just bought a pay as you go and the credit came through £10 so i sent one text..in a split second it tells me my balance is £0.00 ! ...any ideas?

Anonymous by Not applicable
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Aerial direct

02 aerial rang. Said they will make my monthly bill cheaper n give me an extra 1g on my data. £17. My phone bill came today n it was same as i always pay £24.44. Went 02 shop they couldnt help they put me through to 02 aerial. After 40min of waitin i...

Anonymous by Not applicable
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Xperia Z4. announced, kind of.

http://www.sonymobile.co.jp/company/press/entry/2015/0420_1_xperia_z4.htmlThere, it's real, no "leak" no whispers. The Xperia Z4 exists, and is launched.Spec:See Xperia Z3 and replace snapdragon 802 with 810.And er, that's about it.Japan only for now...

viridis by Level 56: Guvnor
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Resolved! MMS charges

Does anyone have any idea on what basis you are billed for MMS?I have incurred additional charges for some messages and it appears it is because they contain emoticons. Some have one, some several, whilst others have emoticons and have not attracted ...

Anonymous by Not applicable
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Give us your thoughts on a Community Knowledge Base

Hi guys, Some of you may recall that I mentioned a Knowledge Base late last year. A Knowledge Base (KB) is a structured and organised place where we can move some of the great guides, content and advice that you give to form a nicely presented set of...

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Toby by Former Staff
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Resolved! Fitbit error message 'post code invalid'

trying to claim my free fitbit. After I type in my IMEI (it says im eligible) and select a size, I enter my shipping details and after clicking 'confirm my order' it comes up with a 'post code is invalid' message!I have tried typing it differently (s...

Anonymous by Not applicable
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June

I cant believe I have just had to wait on the phone for over 12 minutes to talk to a consultant on whether i remained with O2 for my monthly contract!! I have been a customer for a few years now and have had several contracts with O2. My contract end...

Anonymous by Not applicable
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o2 HD Voice - working in Glossop

Hi all, o2 have been doing some work on the local masts recently in and around Glossop. I think it's part of their network refresh programme as they've around 3 times already since the 9th and are back again on the 20th for more maintenence. Anyway b...

Anonymous by Not applicable
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  • 11 replies
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