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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 234 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Resolved! restiction / bars

was imposed restriction, I received information from o2, if you will pay the bill on Friday, restriction will be automatically removed.

Anonymous by Not applicable
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Resolved! Downloading business invoices and usage date.

How many times must us business owners complain about the platform you force us to use to download our invoices. Its archaic! Its almost like you dont want to see what your charging us for... How about a simple download button that acutualy downloads...

Anonymous by Not applicable
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Resolved! Upfront Cost Refund

Need some help here. My son took out a new contract as he has been using a contract under my name until this one has run out. I was assured by O2 that if he took out a new contract they would then merge the contracts and he could continue to use the ...

Anonymous by Not applicable
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  • 13 replies
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New to o2 community 😉💛

Hi guys! So I'm new here, after years of searching for ways to test phones out and give my feedback I THINK I'm in the right place... So what is the best way forward here? Am I supposed to answer & help peoples questions to get more points orrrr? I'v...

Anonymous by Not applicable
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  • 12 replies
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O2 Trail Blazers

Got an email today inviting me to sign up. is this a blanket email or am I one of the chosen ones hahahaha

Curr946 by Level 26: Upbeat
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Resolved! Well done retention team!

Yesterday at approximately 11:25am I spoke to Tracy in the retentions team as it was time for an upgrade!The phone was picked up after 1 ring (I know great right) and O2 kept my custom because of the great deal they offered me Tracy listened to my ne...

gindygoo by Level 25: Hard Hitter
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Resolved! Text Messaging o2 Mobiles From BT Network

For years I have used my BT landline to text messages to my family on the o2 network. About 2 weeks ago, this facility failed and I have done everything to try to sort my landline. I have even spent hours on the phone to BT about this. No one has any...

airsgian by Level 1: Joiner
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  • 23 replies
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Community Rewards - Nominate your favourite content!

Hi guys, As with every month, here is your reminder to nominate your favourite content from the community in January, so that the author can earn an extra community reward. We're looking nominations of: - Great reviews - Helpful posts - Supportive co...

kindness_is_it_s_own_reward____grumpy_cat_meme__by_omegatwilight-d5wdpe3.jpg
Toby by Former Staff
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  • 7 replies
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