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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 6 kudos

Resolved! I've upgraded, but my contract renewal date hasn't changed

I've upgraded to a new 12 month contract last night (this is my second 12 month contract), but my contract renewal date hasn't changed; it's still set to [October] 2015 rather than 2016. If I transfer my mobile details from my current sim to a blank ...

Anonymous by Not applicable
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Poor reception on Galaxy S6

I love my new S6 but I'm finding that the reception indoors is nowhere as good as my iPhone 6. Whereas the iPhone was clear I'm finding the Galaxy is crackly. I love the S6 but I'm sort of wishing I'd stuck with the iPhone now although I do think the...

Anonymous by Not applicable
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  • 12 replies
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O2 £2700 bill for data usage abroad

I'm a fool for thinking there were reasonable limits imposed by Ofcom on mobile phone providers, but thought it would be interesting for others to know that I just received a £2700 bill for data usage while visiting the US for three weeks. This is a ...

Anonymous by Not applicable
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  • 11 replies
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Internet coverage

Hi ,I work in a factory and can`t get a signal for 3g/4g and no wifi available,my mates who have EE,Vodafone Giff gaff and even iD can get a signal is this a problem with o2 or am i just unlucky. Any ideas for getting a signal would be appreciated,i ...

Anonymous by Not applicable
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  • 7 replies
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Message Numbering and Display

Silly me - I hate having to scroll through reams of stuff to read the latest messages in a thread. This is particualrly irritating when using mobile phone when you have to get to the bottom of the page to see the number scroller. So I adjusted My Set...

Anonymous by Not applicable
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  • 15 replies
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how long!?

So who will release the 1st 4K screen mobile... Samsung or Sony? who will it be..........???

Anonymous by Not applicable
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O2 and the NSPCC

I have been browsing around the foprum the past couple of days looking for changes. In the help section there is now a link to O2 and the NSPCCI wondered if this was new and according to @Toby it is....If you click on the NSPCC link in the help secti...

Capture.Header.JPG Capture.NSPCC.JPG
Cleoriff by Level 94: Supreme
  • 3592 Views
  • 13 replies
  • 2 kudos

terrible o2 experience

I am a memeber of david lloyd gym which means i can only get internet by using an o2 account. I joined but when i try to log in it tells me my membership number does not match my last name and puts me in a loop. when i go to o2 help, there is no way ...

Anonymous by Not applicable
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  • 8 replies
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