Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Best get yourself a brew, this may go on for quite a while. Since I took delivery of my iPhone 6s plus on September 25th 2015 I have had no end of trouble with O2 and their automated online billing account system, I have contacted O2 customer service...
I've had the same thing happen and I'm disgusted that O2 are allowing fraud like this to happen. I like you called as soon as I noticed additional charges of just under £40 making my phone bills higher than normal. Despite calling O2 I still had mone...
after I frustrating weekend trying to order an iPad Air with the online site s redwing up n ,e 3 times twice tacking the £118 upfront payment the one the phone Sunday the same happened to the sales girls so did an order separate Tom my account told m...
I upgraded to the S6 Edge when it came out, and my tariff is £64 a month.Having just checked the tariffs for a friend I noticed that my tariff (unlimited texts, calls and 20GB of data) is now £10 less. Is this normal or am I right in feeling annoyed?
I'd like to show my appreciation and pass on a MASSIVE THANK YOU to Makul on chat live this evening for being so helpful with my queries. I wanted to send feedback after chat live ended but pressed the wrong link and it disappeared.
Firstly, I’d like to apologize in advance for a certain amount of bias I’m about to show. I will make no secret that I am strongly of the belief that Sony make the best tablet devices on the planet. I’m not talking raw power (that title goes to Surfa...
Hi I am on a contract but need to swap to payg. I am free to do this as I have paid of my handset. O2 international sim is what I have bought (£10 credit)and I'll contact 02 tomorrow. My question is what is people's opinion on 3 payg because it is so...
total confused with this 02 says send text then go to 02 shop, and they can,t help do you just have to seat and Waite.
I've not been with O2 for years now. But somehow yesterday they got my phone number which is on BT and called me 5 times in less than 24 hours. Even though I explained to stop calling me and that I'm on TPS they still decided to call me 4 more times ...
Hi Folks,I recently got a new contract phone,I was told at the O2 shop that if I go online to O2 open,I can claim discount as I work for Severn Trent water but can anyone tell me how do I do this?Can't find the correct way of processing this.
