Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
My wife last topped up on Classic PAYG four months ago using the MyO2 app.For the last few days she has been unable to top up via the app or online. The app just displays a blank white screen and online there is just a small white space between the h...
A couple of articles that might be worth a glance :- Buyer beware - shoppers could lose close to a billion pounds in scams this Christmas, experts warn | TechRadarhttps://www.techradar.com/pro/security/buyer-beware-shoppers-could-lose-close-to-a-bill...
I am almost 2 years into my contract. Surely I would have paid off my phone by now but I cannot find out. The customer chat line are always busy. If I’ve paid off my phone surely my bills would become cheaper but they have stayed the same since the s...
https://www.ispreview.co.uk/index.php/2023/11/customers-of-virgin-media-uk-still-suffering-account-update-bug.html I think all the regulars here know of bugs not being fixed.Let's face it, one on here interrupted me writing this
https://amp.theguardian.com/money/2023/oct/23/my-o2-mobile-contract-was-cancelled-against-my-will What is interesting here is what Plan said when challenged. I asked Plan.com about your case, and it says a third-party sales company over which it had ...
A rather expensive mistake :- Health Secretary Michael Matheson agrees to pay back £11k iPad bill - BBC Newshttps://www.bbc.co.uk/news/uk-scotland-67382388
Just been talking to a network provider who has informed me that there is a problem porting in or out any Mobile with the Virgin Mobile Prefixes and if that number has been ported out from VMo2 in the past(the below is publically available data from ...
This might be relevant to some forum members :- O2 UK Offers More than Double Data Across All PAYG Plans - ISPreview UKhttps://www.ispreview.co.uk/index.php/2023/11/o2-uk-offers-more-than-double-data-across-all-payg-plans.html
A cheque was wrongfully added to my account by a member from o2 in July. This paid my bill and credited my account with the remainder. The real owner of the cheque then presumably cancelled it and the cheque bounced. This resulted in my direct debit ...
Excuse the long story. So my last phone was a Galaxy S20 Ultra bought specifically because it was one of the first 5g capable phones. My next phone was a Galaxy S22 again 5G capable.My home is literally within sight of a 5G tower and my City has pret...
