Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have been having phone calls with o2 customer service every few days since the start of October. I was told initially there was a small error with my number transfer and it would take 24-48 more hours. After a month and a half of being told the sam...
hello
Hi all I’m having a nightmare with my iPhone 16 pro upgrade. Ordered on 30 September, tracking says collected by DHL for next day delivery on 1 October, it never came. Tracking said delayed and stayed the same for over a week! Phoned customer service...
Last week, I upgraded to a new Samsung Galaxy Watch 7. When my order arrived, the box looked rather big for one watch. Upon opening the box, I was treated with not one but five watches. After a bit of head-scratching and digging around online to figu...
HiI've been going through a nightmare with my upgrade. The original delivery never arrived and is still showing as a collection event or delayed by DHL since 1/10/24. Eventually after numerous calls and chats with O2 a replacement was despatched and ...
My service is really poor. Signal is appalling and data is terrible. This is the second simcard to do this. 1st one I lost ten pounds on and now this one. I'm 20 ft away from a cell tower so what's going on. Tech support say signal in my area is 5g. ...
rubbish, had Virgin for 15 years with no issue wil be moving now as O 2 suck big time
This might be of relevance to community members in West Yorkshire :- O2 and Vodafone UK Users Suffer Month of Poor Signal in Cullingworth - ISPreview UKhttps://www.ispreview.co.uk/index.php/2024/11/o2-and-vodafone-uk-users-suffer-month-of-poor-signal...
I am currently in Dubai so have opted for a Travel Bolt On (Zone 2) at £6 a day. I have also opted for a Data Roaming Zone 3 Bolt On of 1GB at £65 to use when I travel to Vietnam tomorrow.Can someone explain to me why O2 is saying I have already used...
Hello o2 took my payment on Wed 7th Feb, however just noticed that my account says "You currently don't have a tariff set up" and my current balance had reduced. Have rang up o2. They've acknowledged the payment has been taken but rolling plan not ap...
