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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos

Called a Aussie network mobile roaming in London .

Made a silly mistake of calling a friend who came from Australia staying in London to his Australia number which he's was using as roaming network in London .I have been charged for international call by o2 for this .Basically I thought Iam calling a...

Ajay09 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Which phone to choose?

Hi, I'm trying to choose between the Sony experia 5 and the Samsung a51 (both in my price range). I mainly use it for social media, watching TV and most importantly taking pictures (mainly of my kids but I like to print some out every month, ) any ad...

Addie by Level 1: Joiner
  • 3 replies
  • 0 kudos

Fake SMS from a relative

Good morning all, I have received a text messages from a relative which contains text which they did not include, we confirmed this when we met later by comparing the texts. For example, a text about recent holidays would include partial details abou...

SteveABex by Level 1: Joiner
  • 2 replies
  • 0 kudos

Samsung S20

Internet slow or not working. Even using wireless Internet drops out or slow. WhatsApp won't work

Hilsangel by Level 1: Joiner
  • 1 replies
  • 0 kudos

Received unsolicited package containing a smart watch

I am not an O2 customer, and nobody else in the house is, but we have just received a package from O2 (via DHL) addressed to someone we don't know (I don't think it's a previous occupant or neighbour). We opened the package, as we were not sure what ...

daveoc64 by Level 1: Joiner
  • 3 replies
  • 0 kudos

my o2 app-my o2 online

as pay as you go customers when check our data -mins-text it it only show you a number what you got left in you plan....i think it very good idea have same data -mins usage bar like pay monthy got....my o2 app does need this and my o2 online i know l...


Never imagined o2 website for help is so useless and unhelpful like this

Farsak by Level 1: Joiner
  • 1 replies
  • 0 kudos

100 GB plan unlimited

Hallo, I looked in my myo2 datausage in Germany and it still stand at 100 GB. So I have unlimited data. Great O2

Svenson by Level 2: Apprentice
  • 2 replies
  • 0 kudos