Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
hi, I've purchased a new p&g o2 sim for my hubbys old 02 Galaxy s4. It has a phone number on the card so following the enclosed instructions I popped it in his phone and it still said no sim. I tried to top up and sign into my o2 to send an activatio...
Anyone else experienced the appalling service when trying to change your name? I have been trying to change my name with o2 for over 5 weeks now - 4 messages and a written complaint later I got a text to say it had been changed. Only to log in today ...
HiMy postcode is RG291AE and we have apparently recently had the local serving cell upgraded to support 4G.During the upgrade and subsequently, 3 O2 subscribers in our house are unable to receive or make voice calls. Text and data seem ok. In fact we...
Hello, I have lived in the SW9 area for over 14 years. I have moved once and it was literally to just down the road because of renovation. Even in the old house, the signal was bad but it wasn't terrible and for some reason my entire immediate family...
MY MONTHLY CONTRACT ENDS ON THE 12 12 5. I DONT REALLY WANT TO UPGRADE MY PHONE, CAN I CONTINUE JUST PAYING FOR AIR TIME OR WILL I BE FORCED TO UPGRADE?
Mainly it's battery optimisation and ram management, but also plugs the last few stagefright vulnerabilities.
i am absolutly discusted with O2 customer service . have spent the last 3 days trying to change the colour of new ipone ive purchased, every one of those 3 days i have spent anything from an hour to an hour and a half on the phone pleading to speak t...
Receiving daily unsolicted calls from O2 on 01612776642. I have great difficulty speaking on the phone due to medical problems amd when I tried to speak to the woman that called yesterday, the vile creature just slammed the phone down on me. I tried ...
A month ago I got a text from O2 telling me that 4G was coming. A few days later, there it was. It is a better 4G signal than I used to get GSM. Marvellous Thanks. The university students have now arrived back so let's hope that extra capacity has be...
Any one else had this problem ?I have been waiting since 2nd week of August for )2 to pay back my £184 taht they owe me..they have lied and lied sying it will be in my bank.I had one manager mid September telling me "I promise it will be in your bank...
