Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 42496 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 34425 Views
  • 45 replies
  • 6 kudos

Resolved! Purple spots showing on camera

Hi, I have only just noticed that on the galaxy s6 front facing camera, before and after taking a picture that it shows random purple spots on the screen? I have factory reset my phone and it still shows the dots? Only comes down to hardware problem?...

Anonymous by Not applicable
  • 12061 Views
  • 47 replies
  • 0 kudos

Change is everything....

....according to Google.You may have noticed the new google logo on its page.This one.. I thought at first it was one of the many Google doodles that appear on the page, but no, this is Google going all material design on itself. So, what do you thin...

Screenshot_2015-09-03-23-11-53-1.png
viridis by Level 56: Guvnor
  • 4212 Views
  • 27 replies
  • 0 kudos

Sony Experia Z5 Premium

http://www.techradar.com/news/phone-and-communications/mobile-phones/sony-s-xperia-z5-premium-is-world-s-first-phone-with-a-4k-display-1303243 Wow this handset sounds amazing......what are your thoughts?

Anonymous by Not applicable
  • 5914 Views
  • 23 replies
  • 0 kudos

O2 - You're so FRUSTRATING!

Sorry, but I need to rant.I ordered an iPad Air 2 from the O2 website yesterday. I selected to collect it from my local store.I placed the order, and was told that the iPad would be available for collection from Friday 31 July.I passed the credit che...

Mark_1980 by Level 5: Ponderer
  • 7747 Views
  • 54 replies
  • 1 kudos

Resolved! Live Chat a nightmare

I am trying to sort out a problem and live chat keeps time out your endCan anyone from o2 help me out? The problem is my teen daughter dropped her iphone5 down the toilet while we were on holiday, it no longer works and so I have bought a new iphone6...

Anonymous by Not applicable
  • 4795 Views
  • 9 replies
  • 0 kudos

Resolved! New sim not working

i recently upgraded my pay monthly sim to a better tarrif, the new sim came yesterday and I followed the steps to swap my sim and put the new one in my phone when the old one stopped working. It says I've got signal and I can make phone calls but I c...

Anonymous by Not applicable
  • 2195 Views
  • 3 replies
  • 0 kudos

False advertising

Last week I was told over the phone by an O2 representative that my tariff would be £32.50. I now discover that I have been billed for over £37. I am not contact with false advertising, especially from such a large company, disgraceful.

Anonymous by Not applicable
  • 3271 Views
  • 8 replies
  • 0 kudos

Resolved! Value Added Tax

My wife and I have just changed our mobiles to the Samsung core and agreed to a Tarrif of £13.60 reduced from £16.00 with 1GB Data, 1000 Minutes & unlimited Texts monthly. What O2 sales assistance failed to tell us is that VAT is added to this which ...

Anonymous by Not applicable
  • 2610 Views
  • 9 replies
  • 0 kudos

in a pickle.

I love IOS and the security features of IOS, I love android for the multi use and freedom of use. I love IOS as its a sweet running device, I love android as its versitile.... I am unsure as to weather or not chop my iPhone 6 and go for a note 4 or s...

Anonymous by Not applicable
  • 5681 Views
  • 9 replies
  • 0 kudos