General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Samsung S7 Edge screen defect

I have just noticed a small vertical line (between 3 - 4mm) in the center of my screen on my S7 Edge. The line appears red and green and changes in brightness depending on the pixel colour displayed on its position. So on a white screen with full bri...

Resolved! Help anyone ? Porting how long?

hi guys can anyone help please? Porting from ee to o2 new phone On friday I was told porting would take place at 6pm and I'm to wait for the texts, I still havent received any.is it usually this long to transfer phone number from ee to o2? When will ...

Windows 10 - if you don't want to upgrade

http://www.bbc.co.uk/news/technology-36367221 Be careful what you click !!!!!

o2 Debt

Hi, went to apply for a mortgage, done a credit check before going through a lengthy process, only to my shock found an outstanding balance of £8 on my account from 2009, no idea what or how, anyone any idea how to pay/clear this debt. I didnt receiv...

UNLIMITED o2 texts and calls

where did o2 get UNLIMITED from??? i just checked my tariff & it shows how many texts & minutes i have left to use... thats not UNLIMITED! thats LIMITED!!

Cancellation

Having sat in all morning waiting for my new phone to arrive and canceeling other things to ensure that I was in for the delivery, the driver clearly just shoved a card through the door without making any genuine attempt to deliver the phone, how do ...

Revoke kudos on mobile.

So it seems that the O2 forum has updated at the same time as giffgaff (no surprise) and that by pressing the kudos button again after you've given kudos on mobile, will revoke it.In short, a double press of the kudos button will remove any kudos giv...

Resolved! 0843 608 2150 Number

Was this previously an o2 number of any kind. I rang it 5 times last week speaking to an apparent o2 employee each time and have been charged over £30 for the calls. When I spoke to someone from o2 on another number they told me it was a BT number th...

REPAIRING YOUR PHONE AT O2- WARNING- DO NOT GET SCAMMED BY 02

My Sony Xperia Z3 was recently dropped and the phone screen unfortunately cracked. I have been on my current contract for over a year, so I can upgrade early by paying £150 on 02 Refresh. I took it to my local 02 store and was initially quoted at lea...

Resolved! Carphone Warehouse

Why has O2 sold my details to Carphone Warehouse who now bombard myself and my family, we have 4 contracts with calls about upgrading ? Unethical, unpleasant and unwanted. Am I alone ?