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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4153 Views
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 14175 Views
  • 89 replies
  • 0 kudos

NEEDED - UK dial tone whilst abroad

I need to travel abroad, I require for my dial tone to ring as a UK tone and not an international tone when I am away. I will be using my o2 mobile number and I have done a lot of research into this and it seems that there are not many options and no...

Sunday by Level 1: Joiner
  • 2689 Views
  • 4 replies
  • 0 kudos

SIM Card not working, would like a new one (plus can't navigate website to request new SIM)

My SIM card is not working. Whatsoever. I've turned my phone (Galaxy S8+) off and on, reseated the SIM in my phone, and tested the SIM in another device which didn't work. The SIM in my other phone (iPhone 7) did work in my Galaxy S8+. I've tried nav...

Frontzie by Level 1: Joiner
  • 375 Views
  • 4 replies
  • 0 kudos

Ordered not received and order again not received again

I upgraded my phone for IPhone 11 and was supposed to to come within 3 days no respond keep contact the customer service after 1 week time they confirmed it lost.spend another 30 min or more to re order it also supposed to come within 3 days no respo...

Thakshila by Level 1: Joiner
  • 243 Views
  • 3 replies
  • 0 kudos

How long does a credit check take?

just wondered how long credit check takes, on my track order page it has my order number and order status (says in progress) does this mean my orders been accepted and will arrive Tuesday or will there be further checks b4 dispatch?

Anonymous by Not applicable
  • 7065 Views
  • 7 replies
  • 0 kudos

Help choosing a phone

I curreently have an HTC U11, however the battery is showing signs of age (short life in when outside in the cold) and the screen is cracked. I've hung onto the U11 for so long because it is fast, has a good camera and the screen isn't too small - no...

Squeaker by Level 1: Joiner
  • 206 Views
  • 2 replies
  • 0 kudos

Samsung S21 Ultra

Just checking if anyone else is looking forward to the S21 Ultra and preorders? Recently sent back the Oppo Find X2 Pro as couldnt take to it after moving from Samsung so Looking forward to the new phone. Rumours (confirmed or otherwise) are that its...

Rbarkley82 by Level 4: Observant
  • 917 Views
  • 6 replies
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Whats App? Signal ? Telegraph, Spike - whats the buzz

Some years ago our family Skype fell apart. We migrated to Whats App which has worked ok for all ages Now there seems to be a controversy around Whats App. If the furore can be put simply, I'd be glad to learn about it. Keeping in touch with the fami...

Jenny105 by Level 15: Gaining a Reputation
  • 539 Views
  • 6 replies
  • 0 kudos

Blue Monday - Using your phone to ease your mind

Sometimes things can get a little out of hand, whether it’s work, money, kids or something else. On top of that, the COVID 19-induced lockdown means that we are spending most of our time at home, but due to the current circumstances and an uncertain ...

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TheresaV by Former Staff
  • 189 Views
  • 0 replies
  • 3 kudos