Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I recently upgraded my phone online to a iPhone xs (or so I thought). That evening after logging into my 02 account I find I have 2 separate telephone numbers my own and a new one. I then realised that I hadn't upgraded but set up new contract under ...
So why, when you click on a user's name, does the "Contact Me" box use two different styles for clickable links, all of which are related to the user whose profile you're looking at? Is there something different about Send this user a private message...
Is it just me on my mobile, or is anyone else having problems using the forum emojis?I can't use them at all in PMs and now, all of a sudden only once on the open forum. If I try to use another emoji in the same post it won't let me.It's driving me n...
I've had a couple of unsolicited calls from the above number. Is this an o2 customer service number ? It looks like you landed on a popular topic that many are viewing! Why not register to our community to be able to ask related questions if you need...
I have recently ungraded to the mate 20 Pro which came with the huawei tablet and 6 months of Netflix. I am aware that I must wait the 30 days to redeem my tablet, however when I try to activate my Netflix it says I am not eligible for this even thou...
The guardian recently released on article explaining that 1.6 million brits, don't have time, can't be bothered, or were never infomed they can check their monthly mobile phone useage,I tick all these boxes, - having had an 02 contract for around thr...
When I took out my contract I paid a 200 pound deposit and was told this would be refunded into my bank account , a few weeks back it has appeared as credit on my 02 account I phoned and spoke to someone on the first of December and he guaranteed it ...
Beware of 02 Business Contracts !Beware of 02 Business Contracts ! I have a business contract with 02 and my managers all have mobile phones (20gb data and unlimited texts/calls.) We have been with 02 for nearly 10 years. Recently there was a problem...
I also get fed up with Blocked or Withheld numbers calling my mobile, if the caller is withheld or Unknow or Blocked it usually means they are hiding the number deliberately and 9 times out of 10 you wish you had never answered the call. At the momen...
I thought I would share my opinion on 02's post contract view of their customers as far as I have been treated. My phone and sim contract reached the end of the contract. I was paying around £45 per month for 5GB data and and iphone 6s plus. I receiv...
