Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I just wanted to express my satisfaction with the service I have received from O2 staff.Having lost my iPhone X on holiday, I visited the O2 shop in Grimsby the day after we Returned.I was dealt with by your store assistant Danielle, who was polite h...
I ave been using the Hauwei P30 Pro for about 3 months now. I changed from an iPhone. Big mistake.I would give the camera 10 out of 10, otherwise the phone is the worst I have ever bought.Connectivity to my car is rubbish. Both music and sat nav disc...
Hi everyone, As you all know, we have a fantastic collection of how-to guides created by different members, that you can find here. They are an invaluable source of information for anyone looking for help on the O2 community! Looking through the quer...
hi everyboby, just wanted to say, i'n now into my 6th weeks with my first smartphone & 02, ansd i'm having a great time. A special thanks to martin for sending me a totally unexpected £2.50 reward which i didn't even know about, it was a real surpris...
Thank you to @EmilieT and the rest of the social media team. I got a lovely surprise package yesterday (sorry I wasn’t able to post yesterday). And yes, I shall wear my Slipknot bracelets for the gig and let you know how it was!
Is there any timescale on bringing in e sim to o2 as I'm thinking.of ditching o2 for EE as i really wanna samsung watch 4g but o2 rep won't say anything don't know should i wait as esim maybe like 1 month away or just move as they are like 6 months a...
Anybody tempted by O2 finally joining the 21st century and offering unlimited data?It's great they have seen the light and at last offered it. But the price is not so great.£35 is way too high. Let's hope they do not also add a 5G tax on top of that,...
There have been reports of a new sim-card based vulnerability that exploits simcards that have the S@T Browser / Toolkit built into them. Does anyone at O2 know if their SIM cards use it and so if we are affected by this vulnerability?
Hi All I rang Customer Services earlier today, for some information on a popssible upgrade and was put through to Teresa in Recontracting.She was very helpful, concise and made sure that I had all the relevant options and information that I needed.I ...
What 4G speeds are everyone getting recently? In my case its more like Slow2 than O2 with 4G speeds around 500Kbps most of the time, against far quicker speeds on all other networks?
