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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 42508 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 34452 Views
  • 45 replies
  • 6 kudos

Scam texts from 21203

Hi, i help out on the giffgaff Community, and over recent days, four customers have reported receiving texts from 21203, each message received deducts 10pThey insist that they haven't switched on the mmail service (text the word ON to 212)Has anyone ...

Sloz by Level 1: Joiner
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  • 16 replies
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Resolved! Starting a New Thread

There has been a few instances of new members finding it difficult to start a new thread. Here is a simple link to make things easier for everyone.Start a New Thread

jonsie by Level 94: Supreme
  • 4199 Views
  • 20 replies
  • 4 kudos

Paid for a burger but got no bun.

So I've been thinking about the lack of 3G/4G in the area where I live - Ely, Cambridgeshire, and trying to figure out what would happen if this were another industry e.g. the fast food business. Let's imagine we walk into a burger joint and order a ...

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Anonymous by Not applicable
  • 8618 Views
  • 47 replies
  • 4 kudos

Bolt On Data Allowance Expiry

Just a quick question - do you think it's fair that when you buy extra data it has an expiry date? Personally I don't, I have bought and paid for something, I don't expect to have to give it back. I understand that normal monthly allowance resets eac...

FiJona by Level 1: Joiner
  • 3707 Views
  • 7 replies
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Huawei T3 tablet redemption

When trying to redeem my tablet there is a field that asks for receipt number, which number is it in my till roll type receipt? Does anyone know I tried taking a photo of the receipt but it is too long to take one photo of plus the receipt number is ...

Carmell by Level 1: Joiner
  • 3306 Views
  • 6 replies
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5G or Not 5G with Roaming in USA from now.

So you may or may not have heard, but most mobile networks across the globe are now starting to set up there 5G networks. But at present there are no 5G mobile phones as of today 3rd Feb 2019 However recently AT&T in the USA has requested that the ne...

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darrengf by Level 28: Ingenious
  • 8862 Views
  • 7 replies
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Phone vs tablet vs computer: what do you use them for?

Hi everyone, Smartphones offer so many functionalities these days that it'd be easy to use them for pretty much everything and leave other screens behind. That being said, most of us still have and also use a tablet, computer, or laptop. I like using...

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EmilieT by Former Staff
  • 9494 Views
  • 25 replies
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Tips to avoid unexpected charges on your bill.

Hi All.I'm looking for a collaboration on this topic. @Marjo noticed a thread HERE and she suggested the Forum might benefit from a guide on ways to limit expenditure which hopefully will avoid unexpected charges on your bill. I thought I would start...

Cleoriff by Level 94: Supreme
  • 21782 Views
  • 24 replies
  • 6 kudos