Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
4 days now still waiting on my number port what a complete waste of time o2 is just decided to cancel the contract and they didn’t even try and sort it out and asked if I wanted to upgrade they don’t know there **** fro there elbow
Some community members might remember this :- Mac at 40: User experience was the innovation that launched a technology revolution (theconversation.com)https://theconversation.com/mac-at-40-user-experience-was-the-innovation-that-launched-a-technology...
An ongoing saga of changing number with my prior O2 number to new contract SIM. I started on 22nd Dec and am getting nowhere 27 (yes, 27 experts/advisors in....)
Morning everyoneMy wife was a victim of fraud 2 months ago, immediately reported it to 02 and nothing has happened. The fraudsters "bought" a couple of expensive phones using her account details and although they did not get the phones delivered, it ...
I upgraded my phone over three months ago with the above offer being available. I have had two codes sent. Neither are valid. I have phoned, messaged and complained but to no avail. I feel like I am being ignored so that I will go away. Any help woul...
I am having the most HELLISH experience with O2. I took out a £5 monthly contract with O2 and must have created an email for him to receive bills. What a bad idea! My 12 year old subsequently lost his phone around April/May 2023. I rang O2 to ask the...
Well, December CPI has come in at 4%That means many networks that use the Dec CPI figure for their annual rise will be charging 7.9% extra. RPI, used by Virgin was 5.2% and could rise further next monthThat would give (on present figures) a rise of 9...
Hello everyone As we're now coming up to a month since I've been the Community Manager, I wanted to send this post so everyone can provide their thoughts on what you want to happen in the future on The Community! A few points to highlight so far The ...
Just recieved call from someone saying they were from O2 and offering 40% Off my bill. THIS IS A SCAM, Very convincing BUT a SCAM ALL THE SAME!
I have just been given a work account in EE and I was surprised with how it is 5 times faster than my O2 5G.For purpose of testing I did speed tests on the same phone in two different locations (both indoor testing):Bekton EE - 100mbO2 - 20mbLiverpoo...
