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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos

Camera phone recommendations

Which phone has the best camera? I'm usually an Apple fan but I've found that their cameras specs aren't changing much. Taking pictures from a distance usually results in poor quality. This is one reason I'm considering hanging up my Apple boots and ...

gemz4the1 by Level 23: Casual Specs
  • 19 replies
  • 0 kudos

Resolved! Overcharged international data in Bosnia when paying 02 travel and staying in Croatia

i have been unfairly charged for using data in Bosnia 3 days when I was in Croatia paying for 02 travel. 02 says that charges are valid and refusing to take charges off my bill. I have been a loyal customer for over ten years and I never had any comp...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

2 months and still no resolution

I've been a customer for years, spent thousands and now I've had enough. My account was charged with £36 of charges from an unrecognised source so I contacted O2 thinking it would be simple. but no, its been 2 months and theres still nothing to show ...

Anonymous by Not applicable
  • 88 replies
  • 0 kudos

TTT - Lumia 950

First off, for anyone using Windows 8 / 8.1 or 10 a lot of the interface for Windows Phone will be very familiar. The screen is nice and crisp with text and images looking sharp and easy to read, the 3 windows buttons (back, home and search) are auto...

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O2 Backs New London Mayor

Had a read of this today, found it rather interesting. http://www.mobilenewscwp.co.uk/2016/06/21/o2-backs-london-mayors-calls-to-improve-capitals-digital-economy/

Curr946 by Level 26: Upbeat
  • 5 replies
  • 0 kudos

Lumia 950

Just thought I would put this out there. 2 days ago I upgraded from my Lumia 735 to the 950. My 735 was running Windows 10 as are all my windows devices so I am a bit of a fan and very used to it. I have read many posts on various review sites etc sa...

jezza1234 by Level 12: Nimble
  • 20 replies
  • 1 kudos

Reward nominations for June 2016

Hey guys, Once again its time for you to nominate any posts or comments from this month you have found useful, engaging or funny (looking at you @Daddydoink!). For those that don't know each month we ask the community to nominate any posts or threads...

Martin-O2 by Community Manager
  • 17 replies
  • 1 kudos

Resolved! O2 repairs diary (aka: not practicing what you preach)

Now, many of you are aware that 28 data after having my Sony Xperia Z5 Premium I had a serious issue that needed a replacement sending out. For transparency here it is. Now I know what you're thinking, it's scratched to hell. ... but it's not, see.. ...

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viridis by Level 56: Guvnor
  • 292 replies
  • 4 kudos