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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Unlimited data

Anybody tempted by O2 finally joining the 21st century and offering unlimited data?It's great they have seen the light and at last offered it. But the price is not so great.£35 is way too high. Let's hope they do not also add a 5G tax on top of that,...

BOSSGOGG by Level 8: Talented
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Do O2 SIMs use the S@T Browser / Toolkit

There have been reports of a new sim-card based vulnerability that exploits simcards that have the S@T Browser / Toolkit built into them. Does anyone at O2 know if their SIM cards use it and so if we are affected by this vulnerability?

Marie_S by Level 1: Joiner
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Teresa at Customer Services today 17.09.19

Hi All I rang Customer Services earlier today, for some information on a popssible upgrade and was put through to Teresa in Recontracting.She was very helpful, concise and made sure that I had all the relevant options and information that I needed.I ...

Internet speeds?

What 4G speeds are everyone getting recently? In my case its more like Slow2 than O2 with 4G speeds around 500Kbps most of the time, against far quicker speeds on all other networks?

Anonymous by Not applicable
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Resolved! My O2 app and multiple accounts.

I have two pay monthly contracts linked together on my O2 account. One is my phone and one is my grandson's. I can use the My O2 app to view the bills etc. on both accounts, but I would like to let my grandson use the app on his iPhone to view just h...

Anonymous by Not applicable
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HMD unveil new Nokia devices but no 5G support

http://new.whatmobile.net/ifa-2019-hmd-global-announces-five-new-nokia-phones/ I know we have a Samsung Fanboy and a Sony Fanboy, having owned an HMD Nokia 5 for the past 17 months I am quite happy to declare myself a Nokia Fanboy! I am currently hol...

Anonymous by Not applicable
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O2 Trafficline closure

Tried to use O2 Trafficline last Sunday, by dealing 1200 as usual. The number wouldn’t connect, and a search revealed the service has now been closed: https://www.o2.co.uk/help/digital-services/trafficline i for one one find this a bit disappointing ...

Voicemail hacked? This is what to do!

On Saturday night around 11:30pm, I received a phone call from a private number, thinking it was the alarm sounding at work, I answered the phone. The person on the other end was a man with a Scottish accent, talking rather fast and saying that I'd m...

Oxygen87 by Level 13: Prompter
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Xiaomi and O2 Finally!

As someone who keeps up to date with the latest tech announcements, one that has slipped under my radar is the fact O2 now has an Xiaomi device!These devices are similar to Huwaei when they first came to the UK, Low costing but powerful devices and t...

Mi Mix 3
TheGreyApe by Level 2: Apprentice
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EAim

Does anyone know when esim will be available?

R1bOYY by Level 1: Joiner
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