GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
I'm a big fan of HTC phones primarily due to build quality and audio. I have M9 which I bought in November PAYG from O2 £360 which was a bargain. HTC availability to O2 customers on PAYG limited currently to Desire 626 £109 which is cheap. Interestin...
i was about to email O2 to appeal to them about our charges. we arrived in Istanbul on thursday late night, had an outing on friday then the Coup happened. Sat up al night listening to fighter jets, explosions, on Saturday there was shooting outside ...
I work in Europe most weeks travelling Monday and returning on Thursday. I have used O2 travel for a while and at £1.99 it's cheaper and more flexible than some rival providers. However, since the recent ruling limiting roaming charges for calls and ...
I have just ordered a new phone on my contract Order Number ms-506483337 and need to keep the same phone number How do I do this? Jenny Horler
So I recently bought a sim only deal from o2. They sent me the email confirming I had placed the order last thursday. That email said that they would update me on it's progress and give information on its' delivery, which I haven't got yet. All the i...
Hello My Name is Gareth this is the first time I have used this I am currently in Norway and want to call home UK from my 02 phone.I am not sure if I have set up the O2 travel correct I text travel to 23336 and got a reply o2 UK saying thanks well ad...
Home dashboard `What you have got left' - no. of days please nice O2 team : ) Just joined O2 from giffgaff (hi all) and first thought when look at my app or web dashboard is that where it says `What you have got left' it would be really useful in the...
Why is the O2 business portal so appallingly bad?I can look at all sorts of stastics, but to print a VAT bill requires a degree in abstract psychology?Most of us busy business owners just want to claim a business expense against tax, which requires p...
Just tried to get my PAC code to switch mobile providers. I tried the online chat and all seemed good.Was told they could get it for me and was asked why I am switching following my answer was informed that they couldn't get the PAC code and had to r...
Hi guys, As most of you probably know, most O2 customers use a recognisable Direct Debit method to pay their monthly bills, as with most other products and services in day-to-day life. There are however some who still pay manually and we’d love to he...
