Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
After having to log a complaint to the Exec CS team, following an awful couple of months with things going wrong not by Customer Services (PlatCS have been exemplary except for one person who is to blame for the whole mess), trust me we have the lot....
Hi, My wife had bought a phone on loan from O2 in Apr 2017 and within the cooling off period paid the balance owed to O2 and bought the phone outright. Later she observed the monthly fees being debited from her account. She contacted O2 service centr...
Hi anyone know what date the 5g service will turned on in October in Edinburgh thanks
As title States is there any news when we will be able to pre order on 02.Thanks
Just arrived in Stockholm, and though id do a couple of speed tests been an IT geek, and wow im getting above 85Mbps and have got as high as 100Mbps. So definetley no throttling here in Sweden
I just wanted to express my satisfaction with the service I have received from O2 staff.Having lost my iPhone X on holiday, I visited the O2 shop in Grimsby the day after we Returned.I was dealt with by your store assistant Danielle, who was polite h...
I ave been using the Hauwei P30 Pro for about 3 months now. I changed from an iPhone. Big mistake.I would give the camera 10 out of 10, otherwise the phone is the worst I have ever bought.Connectivity to my car is rubbish. Both music and sat nav disc...
Hi everyone, As you all know, we have a fantastic collection of how-to guides created by different members, that you can find here. They are an invaluable source of information for anyone looking for help on the O2 community! Looking through the quer...
hi everyboby, just wanted to say, i'n now into my 6th weeks with my first smartphone & 02, ansd i'm having a great time. A special thanks to martin for sending me a totally unexpected £2.50 reward which i didn't even know about, it was a real surpris...
Thank you to @EmilieT and the rest of the social media team. I got a lovely surprise package yesterday (sorry I wasn’t able to post yesterday). And yes, I shall wear my Slipknot bracelets for the gig and let you know how it was!
