Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 146 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 31344 Views
  • 45 replies
  • 6 kudos

O2 Bubble Petetion

I would like to start a most vitally important petition to bring back the opening screen bubbles in the O2 App start-up screen. Please add your name below;

dgilbert2 by Level 13: Prompter
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  • 9 replies
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Connectivity for commuters in the UK

Hey O2 team I'm one of the one million people who commute into London every day: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/252516/rail-passengers-crowding-2012-revised.pdf Experience shows that O2 is only able to provi...

Anonymous by Not applicable
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  • 11 replies
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Upgrade farce - any ideas ?

After finally choosing a new iPhone xl and ordering in online to be delivered to my local store as part of refresh upgrade - went to pick it up and trade in iPhone 8-plus .Nice shop assistant gets iPhone 8 out of case and a time chip ( unseen before)...

CINQ by Level 1: Joiner
  • 1929 Views
  • 6 replies
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My Network app: Your Feedback

Hey everyone, I know a few of you use the My Network app, and suggest its use to many new and established members alike We thought it was about time to ask you what you think of it, and gather any feedback you might have on how to make it even better...

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EmilieT by Former Staff
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  • 15 replies
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VAT on Device Plan

I have a Device Plan for my iPhone 7 at £25 a month. Is there VAT in that amount that my company can claim back? O2 Live Chat say no VAT is charged. This means my Co would have been a lot better off asking me to buy the phone outright where the VAT i...

Anonymous by Not applicable
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  • 5 replies
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Family or sharer plans

Hi, We have 4 people in the fmaily all with 02 phonesjust wondered what the best thing to do is - go onto a family plan or sharer plan? 2 Phones are out of contract and 2 are in contract currently. Thanks Neil

Nchaundy by Level 1: Joiner
  • 1882 Views
  • 4 replies
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