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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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How long does a credit check take?

just wondered how long credit check takes, on my track order page it has my order number and order status (says in progress) does this mean my orders been accepted and will arrive Tuesday or will there be further checks b4 dispatch?

Anonymous by Not applicable
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Help choosing a phone

I curreently have an HTC U11, however the battery is showing signs of age (short life in when outside in the cold) and the screen is cracked. I've hung onto the U11 for so long because it is fast, has a good camera and the screen isn't too small - no...

Squeaker by Level 1: Joiner
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  • 2 replies
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Whats App? Signal ? Telegraph, Spike - whats the buzz

Some years ago our family Skype fell apart. We migrated to Whats App which has worked ok for all ages Now there seems to be a controversy around Whats App. If the furore can be put simply, I'd be glad to learn about it. Keeping in touch with the fami...

Jenny105 by Level 15: Gaining a Reputation
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Blue Monday - Using your phone to ease your mind

Sometimes things can get a little out of hand, whether it’s work, money, kids or something else. On top of that, the COVID 19-induced lockdown means that we are spending most of our time at home, but due to the current circumstances and an uncertain ...

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TheresaV by Former Staff
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O2 WiFi Hotspot

Hi, so I’m having problems trying to connect to O2 WiFi hotspots. At my workplace there is a hotspot for O2 WiFi at Waitrose which I used to be able to connect to and use with no problems. However, about 2-3 weeks ago I went to go use it again and it...

ValoShan by Level 1: Joiner
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Is this a scam?

I got a message saying:"O2: Your recent bill was NOT paid. To avoid any fees and continue using your allowances as normal please visit: my-o2-billingservice .com"From this number: 07538 503218

Have I been scammed?

Hi all, in Dec I bought a new O2 phone, I didn't like it and asked to return it under the 14-day cooling off period, I bought a second new phone so I wasn't without one, which I am keeping. After 10 days I'd heard nothing so I chased the refund yeste...

MaryM by Level 1: Joiner
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Poor reception and very low data speeds

Continue to have poor reception and data speeds for calls and browsing since July 2020. Reported the issue several times but networks team send standard response of there being no issues in the area - East Farndon LE16

MrNice by Level 1: Joiner
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Which iPhone

HelloAnybody got any knowledge on iPhone 12 and the 12 pro? Is there much difference in the two?I work for the nhs as a nurse o2 aren’t giving offers on the 12 pro only the 12 or the pro max and I think the Max might be too big?I have the XS Max now ...

Nurse21 by Level 1: Joiner
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  • 1 replies
  • 0 kudos