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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 32676 Views
  • 45 replies
  • 6 kudos

How do I report a nuisance ‘No Caller ID’ number?

Hi everyone. Any help would be greatly appreciated.About 6 months ago I received calls from a No Caller ID number - with no over exaggeration this number would legitimately call me around 50 times a day, all through the night and sometimes up until 5...

AmyLou by Level 1: Joiner
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doro 8035 software failure

Phone purchased in late November, stopped working 2 days ago. Would take an inordinate time to boot up, then briefly show the home screen before reverting to either the green worm-of-death or a message bar '.comAndroid error', behind which was an inc...

LCD by Level 1: Joiner
  • 1462 Views
  • 6 replies
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Dodgy text

Just received a text -[O2]: Payment for your latest bill could not be processed by your bank. Please update your billing information Obviously I haven’t followed the link as I know my bill is up to dateDodgy spam no doubt

How do i contact Microsoft to sort out an account issue. One Drive still lost

Hi Is there any means to get personal account problems solved by Microsoft?After signing into Microsoft starting my laptop for the day. A notification appears ONE DRIVE ISN'T SIGNED IN Please enter your sign in to start syncing again When OK is press...

Jenny105 by Level 15: Gaining a Reputation
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  • 3 replies
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Phishing text - from Three!

Well this is a new one: I received a text message reportedly from the network Three this morning (to my number that is on o2) asking me to update my details to ensure my bill is paid. There is a link on the text (that I've not clicked on and won't po...

gmarkj by Level 66: Unequalled
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Private Message problem

HiToday, I received notifications of private messages [number in brackets (1) but going to inbox nothing showed...Ran a test - sending pm to self - which went thru and was rceived - with notification as number in bracketOne thread mentioned pm sent t...

Mi-Amigo by Level 47: Going Places
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O2 4G: Signal issues still remain.0

The O2 4G service in my area has been noticeably rubbish since around Christmas time. When I log a report with 'My Network', I get told that there's nothing wrong with the network. It isn't my phone because when I go into town, the signal is fine.I g...

Oxygen87 by Level 13: Prompter
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  • 1 replies
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O2 Service

Hey, Okie now second attempt of this, hahah. I have been having lots of issues with O2 sadly thought I dont really want to leave. But not giving me much choice. here a apart of an email. I mean my phone works fine out of area but where i live eat sle...

Anonymous by Not applicable
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  • 6 replies
  • 1 kudos

Scam ‭0330 303 5293‬

Do not answer this number! They rang me pretending to be 02, very convincing. They nearly emptied my account. Wanted my card details to change my contract. It was only then I realised something wasn’t right. I hung up and rang 02 and asked them if th...

Karis by Level 1: Joiner
  • 92067 Views
  • 21 replies
  • 1 kudos