Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
For anyone transferring more than 2 sims from a competitor - forget it - it's a nightmare! Tried to move 3 sims from vodafone to O2 6 days ago. Thus far, all I've managed is 2 - the 3rd one gets rejected and I've been unable to get a definitive answe...
Hi all, hopefully someone will be able to help me. I am new to o2 in that I recently took out a contract in my name for a new phone and had my number ported over from my old contract which was in my mums name.Got the phone fine and then decided I wan...
Don't bother trying to trade in, as expected they try and rip you off and offer a ridiculously lower price than quoted, even when the phone is in near perfect condition. Also, don't send in original box in case you'd rather sell privately (after rece...
On Monday i had purchased the Galaxy z Fold 3, i paid a huge chunk up front and offered my current phone as a part exchange. I was informed my new device would be ready to collect on Wednesday.Wednesday rolls around and i see a DHL notification infor...
Hi everyone, I just wanted to share my ongoing story. On Thursday I got an email saying that my security question has been changed. I figured it was some sort of automatic message and they just resetted my secret question but it made me remember to c...
Hi, has anyone else had a poor service after losing a phone or it being stolen? I've been waiting for days to just get a new phone ordered as I had to get a new sim card sent to me first. However, I don;t have a phone to put the sim card in while I w...
Hello, on Monday I started the procedure to transfer my number to O2. The number was transferred yesterday (Tuesday), but while I can send SMS, I cannot receive any SMS. Can you please fix it as I need to receive SMS daily for verification purposes s...
I was enjoying myself last couple days playing a word game . When i opened community it was their on my homepage Now i cant find it Can someone please tell me how to find it again please ?
I would just like to say a big thank you to o2 Lisa for help.
