O2

How secure is your phone and bank card?

I watched a recent YouTube video today (link at the bottom of post) of Charlotte Morgan of London who had her phone and card stolen while she was at the gym, and the thieves successfully used the card to the tune of £5,000 before the bank security su...

The impossible benefits

Hi O2 - whats the deal with the impossibly hard to obtain Odeon tickets these days?? Ever since the dates and times tickets were released, First Wednesday, then Friday, now back to Wednesday at a different time, they are like gold dust. I used to enj...

Virgin media

O2 have offers if you are on Virgin Media. I dont have any choice as we are unable to get VirginMedia in our area. We should have the option of another offer.

Why have 02 not emailed users about not supporting my SIM soon? Emergency calls only for a few week

Appaling O2 service, failing to adhere to contract and attempted theft. Will Complain to OFCOM

I had the misfortune to sign up to a Virgin Broadband - O2 Volt contract and have to deal with appalling customer support and poor service particularly from Virgin (lots of broadband outages, faulty equipment, engineers leaving before fixing faults, ...

Child using wifi hotspot to get round parental controls

My daughter is using the wifi hotspot on her iPhone to connect other devices to the internet and get around the parental controls I have set up on her iPhone. Is there anything O2 can do to remove this ability from her data package?

Tariff increase

Just received a nice email saying the monthly cost of the handset is rising by 13% due to the rise in inflation. Good job this is mirrored by my 13% increase in wage…oh wait Done with O2 once this contracts over

Retail price index increase!

Morning, received my notification of annual increase in line with RPI (retail price index) this morning. 13.4% increase WOW! as your letter states Mr Gareth Turpin, apt name really - related to 'Richard' D 1 CK Turpin by any chance, any how, at this ...

O2 Live Chat - The Worst

Apologies - this is mainly a rant .... but just how frustrating is it trying to get any customer service out of O2? It's the worst experience out of all the utility companies I use. Can it be that O2 do this on purpose to make it difficult for users ...

Football match connections

Just moved to O2 and surprised at the lack of data connection when at a football match or in a crowd. I had full 5 and 4g bars, but was useless. I understand that a lot of users are using the same service, but I have a work phone from EE and it works...