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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 38030 Views
  • 200 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 32600 Views
  • 45 replies
  • 6 kudos

Apple Watch as a present

Hi,I am looking to purchase an Apple Watch and add it to my existing contract, but gift the watch to my partner so she can use it. She is on o2 as well. Is this possible or will the watch be linked and using my mobile number?

Neil6 by Level 1: Joiner
  • 555 Views
  • 1 replies
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02 selling phone numbers?

I'm already an O2 customer, contract, runs out in July. I ordered a PAYG sim for a smartwatch I have, and within 24 hours I was getting bombarded with calls from the same number. I Googled the number, suspecting it was dodgy and came across this - ht...

LostSock by Level 1: Joiner
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  • 4 replies
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Cost of eSim

Hi All I am considering moving over to O2, but just need to check on an eSim option. I have my own Samsung S10+, and also a Samsung Active 2 4G watch. So I will be looking to purchase a Sim Only contract for my phone, and will then require an eSim fo...

Technik21 by Level 1: Joiner
  • 24591 Views
  • 12 replies
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unbelievable!

unbelievableI start to write some feedback and even that gives me an error message! I've spent several hours on the website and google trying to find an answer to what should be a relatively simple problem, followed by a visit to the o2 shop who refe...

suedix by Level 1: Joiner
  • 756 Views
  • 2 replies
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Re: Leave

O2 have randomly shut down my network, even though I just paid to upgrade and I have been a customer for 10 years. mY NEW DEVISE AND ACCESSORIES ARE DUE TO ARRIVE TOMORROW BUT i WILL NOT BE ACCEPTING THEM AND WILL BE GLAD TO WALK AWAY FROM SUCH AN AP...

Customer service is a joke

What a joke customer service is just phoned them someone spoke one little line then stuck the phone on the side soon as i started talking for 4 mins nothing how can anyone talk to them about anything if u get ignored wrong bloody phone ordered so mor...

Finding an accessible phone for the hard of hearing

Posted about a dead phone. Being partially hearing I have also bought phones reccommended by Action for Hearing Loss. This charity no longer provides this service. My last phone was an Amplicoms M9500. It had an easy facia for older people but could ...

Jenny105 by Level 15: Gaining a Reputation
  • 1351 Views
  • 7 replies
  • 0 kudos