Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Dear all,I opened an account with O2 back in February 2022 (which was part of a Virgin broadband bundle) but then cancelled within the 14-day cooling period. (Virgin couldn't provide the service etc., not relevant) Even though I was told I don't owe ...
Received a text today from +44 7746 234781 saying DPD : Your parcel is being held at your local depot, please update your details to proceed. A web link is then provided.I am not currently awaiting a DPD delivery and the text alert is unlike anything...
I have had several conversations today with customer services for them to try and resolve my network issues. The latest attempt is to send a replacement sim. They are sending one next day delivery, although I was advised that next day may take up to ...
Hello
Very poor customer service from O2 trying to activate the Apple Watch airtime plan on my phone Going round and round in circles and getting nowhere. No help. No support. Very difficult to contact/connect to people at O2 POOR. VERY POOR
Over the last 6-12m the coverage where I am has really gone down hill. I've raised it with O2 and had the following texts: 5th Dec - sorry you're having problems we;ll be in touch within 48hrs7th Dec - still working on the issue12th Dec - still worki...
hi i ordered an ipad air 2022 at 2 oclock this afternoon and it says could take 24/48 hours todo finals checks etc but didn't know if it does generally take that long and if there's anyway i can speed upprocess
Interesting article, albeit one by a company that makes its living from Cybersecurity applications: https://www.bitdefender.com/blog/hotforsecurity/how-sim-swapping-attacks-work-and-how-to-protect-yourself/Love the SIM they show in their first photo....
Hi everyone, Am I the only one with this issue? I cannot access my o2 wifi account at all, no access from data internet (O2) and no access from WiFi. Kind of it is loading for a while and then An Error Occurred.Also Wifi Extra is not working if that ...
Good morning I have an iphone SE [2022] - [5G enabled]. Early November, I got a pop-up message that said: "4G Calls Turned Off - O2 has turned off 4G calls on your account". My mobile data settings says '5G auto', which I understand is normal setting...
