This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 41752 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 33968 Views
  • 45 replies
  • 6 kudos

Website Log on

Why is it now such a ball ache to log in to My O2 webpage on Safari?I never get the so called 2 texts and when I try on my phone it happens straight away. [If it's not broken - why try to fix it?]

SJH0203 by • Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

Requesting eSim has disconnected my service!

My husband got a new phone, called 202, received an email and later in the day the QR code was available and the esim was installed. He did not get disconnected while waiting for the QR code. I also called 202 on the same day for my new phone esim, w...

NRose by • Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Complaint for others awareness

Yesterday I attempted to place an order for an ipad over the phone. I spent an hour and a half doing because the agent first input the details of the old generation model. The credit check was then passed.I was told I needed to speak to a credit team...

complaint

I'm writing to express my total dissatisfaction with o2, having first ordered next day delivery of an upgraded phone on the 19th August which never arrived. Since then I've wasted hours of time and made at least 7 phone calls trying to get to the roo...

Paula06 by • Level 1: Joiner
  • 284 Views
  • 2 replies
  • 0 kudos

Order stuck in process

Placed order on18th of August, delivery was for 20th. Called them on 21st because it’s still show as processing. They told me they can’t contact depot department only email them. Since then I get messages sent every day that it will be delivered tomo...

Izzy1414 by • Level 1: Joiner
  • 1007 Views
  • 9 replies
  • 0 kudos
Top Kudoed Authors
View all
Top