Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Probably no bad thing to post this, info published today on BBC website:https://www.bbc.co.uk/news/articles/c14g47vmkevo.amp"Warning signs of SIM swapping include sudden loss of mobile service, unexpected text messages or emails about account changes...
I have received the worst service I've experienced for a long time in the past 24 hours. My wife's iPhone 11 packed up the other day, so it was quite urgent we found her a new phone. I logged on to the myO2 website and was initially a little surprise...
For information :- Supporting the UK Government Emergency Alerts system test - Virgin Media O2https://news.virginmediao2.co.uk/supporting-the-uk-government-emergency-alerts-system-test/
Loving the new update on the pixel phone series much better than the last one
For information :- Closing the digital divide: New project will help 1,200 people get online and become more independent - Virgin Media O2https://news.virginmediao2.co.uk/closing-the-digital-divide-new-project-will-help-1200-people-get-online-and-bec...
For information :- O2 serves up FREE tastecards via Blue Mondays on Priority, saving customers £79.99 a year - Virgin Media O2https://news.virginmediao2.co.uk/o2-serves-up-free-tastecards-via-blue-mondays-on-priority-saving-customers-79-99-a-year/
Back in May I won a £20 Pizza Express voucher. I did everything I was asked to do in the email but now I’m completely flummoxed because I can’t find the voucher anywhere. I have run a number of searches on my phone but nothing, so I wonder if I’m mis...
I would like to give a massive shout out to a member of staff at the Leicester Highcross branch who was extremely professional, friendly and really helped me out of a sticky situation by getting me set up with a new phone pronto!
We have already had a post about this and it looks like it was reported to ISPreview https://www.ispreview.co.uk/index.php/2025/08/o2-uk-hikes-prices-for-some-30-day-pay-monthly-sim-only-customers.html
Hi all. Straight to the point. I have noticed that my current mobile device plan has had over £1k paid on it when it should only be 3 months worth. I couldn't wrap my head around it, then I realised it looks like the amount that was left on my previo...
