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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 37862 Views
  • 45 replies
  • 6 kudos

Why Piggy Back from Super Market?

So many people I know piggy back on O2 from well known Supermarket? I have What is called premium number, extra scrutiny. 07895 xxxyxx I love being O2 customer!

AztecUK by Level 3: Thinker
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how do i get in contact with o2 if i have no signal !!!!

why has o2 no longer have an online assistant and no i dont mean that AI robot that keeps telling me that the agents are all extremely busy and that i can ask them then when i type explaining everything they repeat the same unuseful answer they gave ...

eq12 by Level 1: Joiner
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Black Friday 2023 s23 deal - Anyone had it?

Edit - This is an upgrade, not a new contract. Long time customer, two accounts, mine and my sons. Linked, I am the account holder on both. Upgrading my sons handset and paying the £60 odd that was left on the device plan. I tried to order a Samsung ...

Beardy by Level 1: Joiner
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Most data used?

Just a query for everyone really to see how much data is the most you have used in a month. With video sizes being larger than ever thanks to 4k content and people using their phones as hotspots for downloading games etc…. I know the limit on unlimit...

customer services call

can anyone tell me how the hell i can talk to a real life person i rang the number and after over half listening to some terrible music if thats what its called some one answered and told me i needed a different department and put me through to anoth...

Rlong123 by Level 1: Joiner
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Paid bill

I have paid my o2 bill on 10 November as required and it has been confrmed and gone out my bank, So why am I am getting text threathening me I not paid my bill and saying be cut off--it is now 13 November

dddd by Level 1: Joiner
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HELP

Hi so I recently ordered a new phone with, but I don’t need it anymore does anyone know an address I can send back to or anyway I could send it back?

Grace2333 by Level 1: Joiner
  • 365 Views
  • 1 replies
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