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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Oops

Ahh, good start to the week with my Z Fold 7 It is off to Samsung tomorrow, to be hopefully fixed...

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madasaf1sh by Level 79: Lord of the Boards
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Guide edit request

>Working link > https://open.o2.co.uk/Registration @Dave-O2 - would it be possible to get this working O2Open link above into @MI5's Guide: O2 Open & Friends and Family discounts - How to sign up and freshen up the screenshot (from 2014!) that shows ...

pgn by Level 79: Lord of the Boards
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scammed by o2 . proof in text means nothink

done a new 24 months sim . said if i do £24 i get 6 months gift .. so asked to make sure yes u get 6 months gift cafeyn. 25th july 2025 do the sim and get the cafeyn i got turned of to enter the new code .and blow me down 3 months . they then say u o...

JASON11 by Level 1: Joiner
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Cannot make calls from my phone in France

I have an Android phone with a pay as you go SIM and automatic roaming. I spend a lot of time in France and have always been able to make phone calls both to the UK an within Europe until this week. I can receive in coming calls, SMS, emails and What...

JDFrance by Level 1: Joiner
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New phone and contract

Hello I agreed a new deal with O2 on the 28 Sept, moving from EE. It’s going to be 2 weeks before my phone arrives, which falls outside of my 14 day cooling off period (should I need it), it also delays my free gift offer, as I need the IME number to...

NAsp by Level 1: Joiner
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Scotland to be next to lose 3G

The 3G Network in Scotland is been switched off from the 5th November, so this will explain why 5G and WiFi Calling has arrived for PAYG customers https://news.virginmediao2.co.uk/virgin-media-o2-ramps-up-3g-switch-off-programme-as-older-mobile-netwo...

madasaf1sh by Level 79: Lord of the Boards
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Switch up ?

Can i get peoples thoughts on this scuff on my iPhone am about to return under o2 switch up. i wish i hadn't “googled” it lol, but I've read lots now about phones not getting accepted, i hadn’t really even considered this would be an issue. Do you th...

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Number_3 by Level 4: Observant
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