Discussions & Feedback
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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos


Why can I get a much better deal via mobiles.co.uk. to have new contract than renew via o2?. That's a new o2 contract btw?.

Jay5 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Reward Nominations - May 2019

Hey everyone, Whilst we're busy calculating the monthly rewards lets do the reward nomination for May!! Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, review...

Martin-O2 by Community Manager
  • 25 replies
  • 1 kudos

4G roaming in Southern Ireland. But there is a But!

O2-U.K. have a new 4G roaming agreement now in Souther Ireland, but there is a problem and to get this working you may have to do some tweaking with your mobile handset. O2 have signed an agreement with Three.IE for 4G roaming. This is great, but if ...

darrengf by Level 28: Ingenious
  • 20 replies
  • 5 kudos

o2 pay as go plan

o2 need to review the Big Bundles plan on pay as you go.all network now offer a unlimted call and text more data.... with o2 pay as go plan are not that good at all i was joining o2 but when i see it i though that not good :(... please o2 review the ...

Device plans and hardware warranty periods

Just wondered about this. Phone warranties seem to be around 24 months and tend to cover the battery also as it's no longer a user servicable part in most designs. If I purchase a phone on a 36 month plan and the battery decides it's had enough at 27...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Network coverage

Morning all!I've been testing all networks to see which one is the most suitable for me.I've found that o2/Vodafone have very little to no coverage within three miles where I live, but further on I get good service on both networks.I can use wifi whe...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos