General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Sorry tale of 2 phone companies

This is a long and sorry tale of 2 phone providers, bear with me.I had a contract with O2 for a long time and wanted an iphone. After lots of problems with CS I decided to go with orange because O2 were only really offering the same deals as a new cu...

Cancelling?

Hi allWhat do you think my chances of cancelling my contract are?I have had my new contract for 1 month (first bill came today) my phone is broken already and had it about 5 weeks.I just want to cancel my contract because o2 are really p**ing me off....

name the coolest stuff you have in yer phone.

name the coolest stuff you have in your phone and why it is so great.

Can I be reverse-lookup'ed??

Hi all,some wierdo has started leaving me threatening voicemails from a blocked number. I don't know who he is, where he got my number, or what he thinks I have done wrong! But now I am concerned - can he find anything else out about me from my numbe...

Network Problems?

Anyone having problems with receiving messages or making calls?

Some one seen my profile

Joined forum yesterday had a private message today from lady saying she had seen my profile. Made my first post yesterday in home broadband. I guess i better delete all my details

puzzling o2 text?

Got a text from o2 saying -O2: Enjoy the chocolate? tell us. Text HIT if it went down a treat, or MISS if it wasn't your thing to 2020 free.anyone else get this? I don't have a clue what it's referring to.

O2 network problem oxfordshire

Since Wednesday the O2 network has been down in the OX14 postcode.All my friends who are on O2 are having the same problem in that they are not receiving texts and any outgoing calls i make sounds scrambled the other end. Anyone who tries to call me ...

freezing a contract

I'm due to renew my contract but am possibly going travelling next year, is it possible to freeze a contract for a few months while abroad?

Number not recognized as an O2 number

I bought a Pay & Go SIM and ported my old Virgin Mobile number to the SIM a couple of weeks ago. The phone works fine and I can make/receive call send/receive texts/MMS, browse web etc.However when I try to use bluebook or the e-mails to web service ...