Solved: Will a phone locked to ROI O2 work with a UK O2 si...

Anonymous · ‎09-11-2013

I bought a Nokia Lumia 620 from ebay. It said it was locked to o2. It will not accept my giff gaff sim, normally there is no problem with gigg gaff on o2, giff gaff and O2 are both owned by Telefonica.

I think the phone orginally was bought in Ireland. Will it work with a UK sim? I don't want to buy an o2 sim add money onto it and the phone still be lock.

Please can anyone give me any advice.

MI5 · ‎09-11-2013

Unlikely if it won't accept a GG SIM. O2-IE is a different company to O2-UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎09-11-2013

Unlikely if it won't accept a GG SIM. O2-IE is a different company to O2-UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎09-11-2013

O2-IE unlock pages here http://www.o2online.ie/o2/help/unlock-request.php

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2013

@MI5

Would they unlock the phone via the unlock request form in your link if they are not customers on the Irish network ?

MI5 · ‎09-11-2013

No idea mate but it may help the OP to make contact with the correct dept to get advice....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2013

@MI5 wrote:
No idea mate but it may help the OP to make contact with the correct dept to get advice....

I was hoping it would.

Nice to add that info to memory.

I suppose the OP could raise a dispute with paypal or have a stall in a flea market or standalone cellfone shop unlock it.

MI5 · ‎09-11-2013

@Anonymous wrote:

or have a stall in a flea market or standalone cellfone shop unlock it.

That would most likely be the easiest way to get it unlocked.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2013

Well........ now awaiting the OP's update.

Anonymous · ‎09-11-2013

I followed the link the o2 ie, but because I am in the uK they have sent me the link back to O2 uk.

However, under the O2 Ireland Unlock T&C ......

'Your phone must be registered on O2.ie and you must have topped up by €150 since you registered your phone.

Once you have registered your phone and topped up by €150 click here to request your unlock code.'

I still do not know if a phone locked to O2 ie will work with a o2 UK sim. I have an old o2 sim but it is not a micro sim. I think that will have to go and buy a new sim and see if that works.

Anonymous · ‎09-11-2013

Hi.

I was hoping that wasn't the case with the unlocking route.

Also O2 Sims are free from an O2 shop. You may just have to top it up by £10 in the shop or request one online.

Or contact the seller and ask them to request the unlock.

Maybe follow my snippet of advice and use a market trader to unlock or start a paypal dispute.

O2

Will a phone locked to ROI O2 work with a UK O2 sim?

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