@Sarah1965sj
That change was made around April last year.
Everyone was notified then. Yours must be one of last still working until now.
Just pop in store with some ID and they'll activate a new up to date sim for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
