Where have the contact numbers disappeared to?

[adamtemp64]

Anybody else unable to find the contact us numbers on the o2 Contact us page?

[jonsie]

Yep, gone from Chrome now and Safari but FF and Opera still showing the numbers??

[adamtemp64]

o2 sort your poor coding of the website out just been asked on twitter if ok obviously not

[adamtemp64]

http://community.o2.co.uk/t5/General/Replacement-sim-card/m-p/236469#M547 proves this is a wide spread issue.

[jonsie]

A few members have complained that they can't find a contact number anywhere on the site. A bit ridiculous really as it's now a week since you highlighted the problem Adam.

[adamtemp64]

Just had a reply on twitter O2 in the UK‏@O2

@adamtemp can you send us a screenshot of what you're seeing when trying to find the call us option? Have you tried any checks so far?

I replied

Adam Temperton‏@adamtemp

@O2 see the thread in the community in general banter as I posted screen shots from different browsers many complaints in the forums

Also posted a web feedback as well and that leads to a dead page on completion

[jonsie]

So are we to assume that O2 don't know about the problem? Surely someone should have picked up on the fault from here.

[adamtemp64]

@adamtemp we're looking into this as we speak Adam, thanks for the feedback

3:06 PM - 2 Jun 12

I note Becky has logged in recently hopefully things will be sorted

And I sent a dm 29/05/2012 14:35 pointing to this thread

edit for date error

[jonsie]

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adamtemp64 wrote:

And I sent a dm 29/02/2012 14:35 pointing to this thread

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05?

[adamtemp64]

doh will edit lol and not even been to the pub yet

[Anonymous]

Hi Adam,

We're looking into this, in the meantime you can contact our customer service team via;

Online Customer Service team - http://j.mp/O2MHelp

- or you can ring them on 202 free from your mobile if you're on pay monthly or 25p on pay as you go

- or via a landline to 08448090202

Becky