Webpage :-(
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02-07-2019 22:55 - edited 02-07-2019 22:56
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02-07-2019 22:55 - edited 02-07-2019 22:56
Hi, every month I download my bill and get a pdf to save in my Qutebrowser. Except today, I got a .pdf file which was in fact an html file saying"PDF Bill unavailable
EBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox, Safari or Chrome as your browser".
Just to check I tried Firefox and Chromium, a fancy new window showing the embedded bill pops up. What's the need for this fancyness? And is O2 now Explorer, Firefox, Safari or Chrome only??? There a few more browsers out there. I just want to download a pdf file, shouldn't be rocket science.
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on 02-07-2019 22:58
I have no problem with Firefox. For customers who do have issues, IE seems to work best.
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on 02-07-2019 22:58
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-07-2019 23:02
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on 02-07-2019 23:02
Well, if any of the webmasters read this, it's really not nice to exclude all but a few mainstream browsers. Mine is based on Chromium, it's secure and can do everything in the whole world Firefox or Chrome can, except download the O2 bill.
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on 02-07-2019 23:08
@EmilieT @Marjo @Martin-O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-07-2019 23:14
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on 02-07-2019 23:14
Thanks.
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on 03-07-2019 09:33
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on 03-07-2019 09:33
Cheers for the mention on this one @MI5.
@bmarton We can certainly ask if there's a reason that some web browsers are not compatible with the billing pages. I'll see what I can find out for you. I'll give you a shout when I have any info.
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on 03-07-2019 20:11
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on 03-07-2019 20:11
Thank you, Martin.

