Solved: Very poor service in Gyle, Edinburgh

Anonymous · ‎25-11-2013

Have O2 turned off 3G services in the Gyle, Edinburgh? I have been unable to use internet, check e-mails, etc ever since the 4G network was introduced. Service was quite good before but really looking at other providers now as I don't know what I'm paying for as I have to logon to wifi connections......

MI5 · ‎25-11-2013

There is a mast issue at present....

Live results for South Gyle

Sorry we're currently working on a phone mast in this area
You might experience problems making calls, using the internet, or sending/receiving emails in this area.
Updated 11:00 (refreshed hourly). Recent faults might not show yet.

Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.
Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Good indoors and outdoors. Good for mobile broadband.
Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Good indoors and outdoors. Good for mobile broadband.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎25-11-2013

There is a mast issue at present....

Live results for South Gyle

Sorry we're currently working on a phone mast in this area
You might experience problems making calls, using the internet, or sending/receiving emails in this area.
Updated 11:00 (refreshed hourly). Recent faults might not show yet.

Normal coverage for Voice, text and email (2G)
Making calls, sending texts, using email on your phone.
Good indoors and outdoors.
Normal coverage for Mobile internet and voice (3G)
Fast networking. For smartphones, dongles and tablets.
Good indoors and outdoors. Good for mobile broadband.
Normal coverage for Mobile Internet (4G)
Seamless connectivity and mobile internet.
Good indoors and outdoors. Good for mobile broadband.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-11-2013

Use the service checker to check out your postcode too.

Remove your SIM and wipe it. Keep checking the service checker site and reboot your phone.

Hope it settles for you.