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Travel bolt on charges Turkey

Mawdz
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Whywould i see a charged for the bolt on if I haven't  used any of my data or call allowance. We have been on WiFi at the apartment all the time. Would a voicemail trigger it ? If its a standard charge for just being in Turkey how do I remove the bolt on. Any help or explanation would be brilliant thanks

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Enlli
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If your phone connects to a Turkish network then it will trigger the £6 daily charge. A voicemail notification would certainly do it. 

If you want to be certain of not being charged. put the phone into aeroplane mode first then activate wifi on its own

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Mawdz
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Thanks 

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