Solved: Time taken to receive Amazon referral vouchers - Page 4

Anonymous · ‎12-10-2014

Hello,

I joined O2 on a 12 month pay monthly contract June 2014. I joined via a referral where I should receive £40 in Amazon vouchers and the person who referrs me gets the same.

I received a email on 13th August to say my account had been validated and to choose my "reward", I chose Amazon vouchers. Since then I have heard nothing from Amazon. I have contacted them several times via webchat and each time the advisor says they will personnaly see that I will receive an email with the Amazon voucher code. This has been going on for weeks now and still nothing has been sent.

So, has anyone received Amazon vouchers and if so how long did it take?

MI5 · ‎24-11-2014

I'm sure you have it already but if not the complaints process is here http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.