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Time sync is 5 seconds slow, causing 2FA errors

rleyshon
Level 1: Joiner
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Is there an issue with the O2 time servers? Keeping the automatic sync enabled on my phone the time is alwyas around 5 seconds slow.

Disabling/re-enabling automatic time doesnt fix it.

Restarting phone doesnt fix it.

Changing time zone back and forth doesnt fix it.

 

The problem is that it is playing havoc with any 2FA I need to use since what I see on my device, depending on the grace period, is not lining up and cause logins to frequently fail.

I have now disabled the time sync had had to set it manually but this is deffinetly something that needs sorting out.

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Enlli
Level 68: Extraordinaire
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Out of interest compared my O2 phone with another on Vodafone and they were the same

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 77: Grand Master
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Do use time.is to check for such drift, @rleyshon - and make sure no VPN is in play on the handset or, if using WiFi, on your WiFi source.

My O2 phone is very nearly spot-on when compared to time.is:

1000034198.png

Good luck!

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madasaf1sh
Level 78: King of Kings
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@rleyshon 

 

What NTP server are you querying.. 


And the NTP Servers on phones Is not set by the network but is hard coded into the OS Apple devices use time.apple.com and Android is usually time.android.com  

 

If your phone is out by 5 seconds it sounds like a handshake over a port issue..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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