Terrible service in 02 shop
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on 03-12-2020 20:16
I have just had a horrible experience in a 02 shop and received really bad service. It involved the shop manager...How do I complain?
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on 03-12-2020 20:19
I'll ask @O2Emma to contact you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-12-2020 20:23
Hi you could try sending a complaint to
resolutionexpert@o2.com
If your still not happy continue with these:
complaintreviewservice@o2.com
Or by writing to
O2 Complaints Review Service
PO BOX 694
Winchester
SO23 5AP
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on 03-12-2020 20:38
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on 03-12-2020 20:38
I'll tag @O2Emma again in case the first tag failed.
Forum etiquette is to explore other avenues first and only offer complaints as a last resort.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-12-2020 20:49
Hi @Beatnik23 I will need to private message you to discuss issue thanks.
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on 03-12-2020 20:50
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on 03-12-2020 20:50
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on 03-12-2020 20:52
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on 03-12-2020 20:52
Thanks @O2Emma
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-12-2020 20:59
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on 03-12-2020 20:59

