Switching to SIM only.

[PTfromBT]

Hi, everyone.

Long term O2 customer coming to end of contract on July 7th.

Looking to switch to the 12 month SIM with 30GB allowance and unlimited texts and calls for £8.00 pm.

I'd like to keep my current number. If I sign up online and opt to keep my current number during that process will my current contract end automatically?

Also. Will I keep my Volt benefits as an O2 / Virgin Media customer?

Grateful for advice by return.

Paul

[MI5]

@PTfromBT 

No issues at all as you are upgrading your current numbers.

[PTfromBT]

Hi @MI5. Thanks very much for your endeavours to assist. I really appreciate you doing so but I am somewhat confused on this matter so please bear with me. In real terms I am am not upgrading but downgrading. One example is one number will be going from 100GB with unlimited calls and texts currently costing £62.00pm to 30GB with unlimited calls and texts for £8.00pm. Is your advice still as above? Many thanks in advance.

[MI5]

@PTfromBT 

No problem bearing with

It is still classed as an upgrade.

My advice is still 100% as above.

Select the tariff from USwitch and it will take you to your MyO2 basket.

Just follow the website from there.

[PTfromBT]

Thanks so much for all of your advice and guidance. All sorted apparently.Cheers.

[pgn]

You are welcome, @PTfromBT 👍

[MI5]

You're welcome @PTfromBT