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Spam/Fraud

BazF
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I was sent an email by<support@o2-official.site> and called constantly via a private number who claim to be from o2...please beware of this will post the email

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madasaf1sh
Level 78: King of Kings
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@BazF 

 

Lots of opportunists flying around.. 

 

@dave-o2 maybe one for your IP team to issue a cease and desist order to Godaddy and maybe contact AWS who host the email, as the take a dim view on SES been used for spam and fraud...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 7
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BazF
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   This is an official email in relation to mobile number ending 6064

BazF_0-1747934298858.jpeg

 

We truly appreciate your choice to continue being our valued customer. To take advantage of your exclusive 40% discount, please log in to your account and validate it by 

 

click here

 

Rest assured, your O2 Account will soon reflect this substantial discount. Our dedicated team of advisors is actively working to adjust your bills accordingly; however, please be aware that your MY O2 App may experience temporary downtime and might not function properly for the next 24 hours as we perform essential updates.
Should you need any further assistance during this period, feel free to reach out to Customer Services for help, or simply reply to this email with your name, and we will be more than happy to assist you further.

 

Regards O2

How do I know this is really from O2?
Real O2 emails always show the last four digits of your mobile number at the top. If an email doesn't, forward it to SPAM@o2.com and we'll investigate. There's more about phishing here.

This email is from Telefónica UK Limited, a registered company in England and Wales. Regarding consumer credit, Telefónica UK Limited is authorized and regulated by the Financial Conduct Authority. Firm Reference Number: 718892

Registered office: 260 Bath Road, Slough, Berkshire, SL0 4DX. Registered no: 1‌743099.

Message 3 of 7
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BazF
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Thanks Madasafish...anyway we can make this public they harassed me for hours had to turn my phone off in the end, they were obviously in India or Bangladesh by the accent. I think we need to start making people aware..

Message 4 of 7
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MI5
Level 94: Supreme
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We do our best to make people aware on here @BazF as these scams have been going around for years.

O|2 even produce their own threads on it.

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Phishing, Smishing & Scams. Latest info & advice. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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BazF
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On here isnt public! This should be on social media to reach a wider audience..

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madasaf1sh
Level 78: King of Kings
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I manage enterprise email and if you saw how many different spam and threat actors are out there... And as soon as one closes another one opens... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 7 of 7
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