Soundless phone call

on 10-08-2013 15:23
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on 10-08-2013 15:23
Hi, can anyone help, I don't have any sound on my outgoing phone calls! I can send/receive messages and make/receive phone calls, but the person the other end of the phone call can not hear me. Does any one know what I've done?
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on 11-08-2013 02:30
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on 11-08-2013 02:30
This could well be a microphone failure, can you get to an O2 shop so they can test it for you?
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on 10-08-2013 15:37
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on 10-08-2013 15:37
Turn the volume up on both your phone and the call recipitent's phone.
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on 11-08-2013 02:30
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on 11-08-2013 02:30
This could well be a microphone failure, can you get to an O2 shop so they can test it for you?
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on 11-08-2013 06:54
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11-08-2013 11:13 - edited 11-08-2013 11:15
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11-08-2013 11:13 - edited 11-08-2013 11:15
What phone? do you have a headset with inline mike? to test if it is an internal mic failure.
Have you rebooted the phone to reset it.
also at times a network error can cause this sort of issue.
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