@Anonymous wrote:
Has anyone else had a problem receiving a refund from o2 ?
why am i being quoted refunds can only be done on a week day??? and can take 3 to 5 days to process
They took my money within seconds advertising a product that was in stock but have now have said it was a mistake!
Believe this to be false advertising and breaking the sales of goods act!
Hi,
Refunds are quoted as returned in so many working days.
Weekends and bank holidays are not counted.
Ive had some refunds that took up to 14 days to go back into my account.
Mistakes happen and stock levels constantly change.
IMO Its not false advertising or breaking the Sales Of Good Act.
To make a complaint fill out this online form.
http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref%28user%29:str%28RelatedHelp%29,CASE=46943
