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Shortcode Text messages fail.

Joe2090
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I've bought a new O2 sim , for PAYG,  I've activated by putting £10 phone credit on it. I've tried the sim in three different phones, and in everyone of them, when I try to send a short code text message to 84268 for Traveline, it fails.

 

Does anyone have any idea how to solve the problem?

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Enlli
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Traveline is a chargeable text and will not come out of your £10 bundle. You would need to put money on for texts of these types

https://www.o2.co.uk/help/products-and-services/pay-as-you-go/big-bundles

https://www.o2.co.uk/rolling-plan

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Joe2090
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I haven't bought a sim for a long time. I noticed on my o2 account that the credit was zero, even though I paid £10 initially for the big bundle. Does this mean I have to pay another £10 for the short code text messages to Traveline to be sent?

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Enlli
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No, but you will need to put some money on for things like chargeable numbers or text 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@Joe2090 

How big bundles work here https://www.o2.co.uk/termsandconditions/mobile/big-bundles-terms-and-conditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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