cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming in Australia.

Enlli
Level 68: Extraordinaire
  • 8832 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

We have had a number of posts recently where customers have experienced problems roaming in Australia. 

This is down to a new policy by the Australian Government.

 

The article in this link explains how this works. It also includes a handy checker so you can ascertain if your phone is compatible and how you can get more information.

Remember if you are PAYG even if your handset is compatible you may have difficulties. 

https://www.getnomad.app/blog/will-my-phone-still-work-in-australia-3g-shutdown

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 1 of 6
567 Views
5 REPLIES 5

Oxonian
Level 37: Blazing a Trail
  • 11004 Posts
  • 280 Topics
  • 33 Solutions
Registered:

That is a really informative post and link @Enlli ; thank you ! 👍

Message 2 of 6
526 Views

NeilE
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The explanation why I couldn’t make calls is much simpler. All my contact’s numbers start with +. This has to be changed to 00.

Message 3 of 6
413 Views

Australia2024
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi NeilE - what do you mean by this? So if a number begun with 0753 would it be 000753... or 007534. Thanks in advance!

Message 4 of 6
308 Views

MI5
Level 94: Supreme
  • 151655 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Australia2024 

When calling the UK from abroad you drop the first 0 and add either +44 or 0044

So an 07534 number becomes +447534 or 00447534

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
284 Views

Enlli
Level 68: Extraordinaire
  • 8832 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

@Australia2024 

0753 would become 0044753

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 6 of 6
284 Views