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Returning previous customer

Kitt3n
Level 1: Joiner
  • 1 Posts
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Registered:

‎04-09-2023 19:43

‎04-09-2023 19:43

Hello,

 

A few months ago I left O2 and joined Virgin Media.  I have just received confirmation that my account has been returned to O2 services.  When I log in online the website tells me to choose a username/email address.  At present my email address is still connected to my closed account and I want to know how best to approach this but could not find a way to contact customer services. 

Thanks in advance!

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MI5
Level 94: Supreme
  • 150408 Posts
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Registered:

‎04-09-2023 19:45

‎04-09-2023 19:45

@Kitt3n 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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