Receiving priority tickets by post

Anonymous · ‎27-02-2017

Hi all, I bought tickets for the ed Sheeran gig in may and paid extra to have them posted and signed for. Bit concerned as I still havent received the tickets, does anyone know if they post nearer the date or should I be contacting someone to find out where they are? Thanks in advance x

MI5 · ‎27-02-2017

Did it not say on any confirmation emails?

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Cleoriff · ‎27-02-2017

Hi @Anonymous O2 don't actually handle the ticket distribution. It's Ticketmaster and Ticketweb. They usually distribute the tickets nearer to the date. Read through this link. Click on the section Priority Tickets.

Depending on what venue you have chosen there are relevant contact details attached. https://priority.o2.co.uk/faq

Veritas Numquam Perit

Bambino · ‎27-02-2017

You purchased tickets nine months ago, never received any confirmation, and you're only enquiring about them now?

I DO NOT WORK FOR O2

Cleoriff · ‎27-02-2017

@Bambino wrote:
You purchased tickets nine months ago, never received any confirmation, and you're only enquiring about them now?

I think May was an error @Bambino They actually went on sale in January of this year. We had many people posting to complain they couldnt get them. Thread here with the date. Ed Sheeran

Veritas Numquam Perit

MI5 · ‎27-02-2017

I read that as that the gig was in May?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎27-02-2017

Easily misinterpreted. No point in deleting my previous post as @Cleoriff has quoted it in hers.

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gmarkj · ‎27-02-2017

Wasn't really clear if the tickets were purchased in May or the gig was in May.
With Cleo's confirmation though sounds as if the gig is May but the tickets purchased in Jan...

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