Problems with getting a Esm QR code
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on 21-09-2024 15:11
2 REPLIES 2
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on 21-09-2024 18:18
At one time you could order one in My O2
If you can't you need to call them or go instore with photo ID
Guide: How to find help & contact O2
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
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on 21-09-2024 18:21
If you have a plastic SIM that is working you are better not changing to eSIM for you main network
What you are experiencing now is just the beginning of sorrows
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
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