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Private Message problem

Mi-Amigo
Level 47: Going Places
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Hi

Today, I received notifications of private messages [number in brackets (1) but going to inbox nothing showed...

Ran a test - sending pm to self - which went thru and was rceived - with notification as number in bracket

One thread mentioned pm sent to me - again nothing received and no notification [number in brackets]

Checked e-mails for notifications... 

shows on sent pm - complete with text - which is not in inbox on forum...

 

What the hell is going on??? I need to be able to see pms as I`m expecting several today.

For those who want to send me pm for answers to White Room Quiz, please do and I`ll pick up your answers from e-mail notification...

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 1 of 10
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Cleoriff
Level 94: Supreme
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Mine appear to be working OK @Mi-Amigo 

I can also see the one I sent you with my WRQ answers is sitting in my sent file, though doesn't appear to have been read by you?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 10
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gmarkj
Level 66: Unequalled
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Having just checked, my answers are not in my sent folder...
Have sent again, and this time it IS in my sent folder.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@gmarkj wrote:
Having just checked, my answers are not in my sent folder...
Have sent again, and this time it IS in my sent folder.

Same here @gmarkj . (Although I didn't have a problem when I sent the first PM)

I see now @Mi-Amigo has actually been able to read it. (Showing as read)

Veritas Numquam Perit

Girl in a jacket
Message 4 of 10
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MI5
Level 94: Supreme
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PM sent (for info)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 10
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gmarkj
Level 66: Unequalled
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How do you know it has been read @Cleoriff?
Does it change from bold to normal?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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Yes it does.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 10
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gmarkj
Level 66: Unequalled
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Ah.
Learned something today! Thank you both.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 8 of 10
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Mi-Amigo
Level 47: Going Places
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Thanks guys for feedback.

Looks like the problem has been resolved.

I`ve been able to read the pms received from each of you...  

Still have no idea what caused it... but fingers_crossed won`t occur again

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 9 of 10
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Cleoriff
Level 94: Supreme
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@gmarkj wrote:
How do you know it has been read @Cleoriff?
Does it change from bold to normal?

Yes it does. Also when you click on it, you can see the time it was read @gmarkj wink

Veritas Numquam Perit

Girl in a jacket
Message 10 of 10
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